- Liaised and advised creative agencies submitting content- Organised and labelled content submitted by presenting it clearly and consistently throughout the day- Viewed all material submitted and identified any concerning clips/ images/ discrepancies to ensure compliance with the CAP codes - Liaised with scheduling and production teams on time sensitive advertising campaigns and alerted the copy panel on such instances- Compiled a list of content to be reviewed in the weekly copy panel meeting- Supported the copy clearance manager/copy consultant in the weekly panel meeting regarding information on content supplied for review

- Assisted with the setup and takedown of promotional displays- Resolved customer complaints and issues in a courteous and professional manner- Managed inventory, ensuring shelves were stocked- Processed payments, issued refunds and handled cash drawer operations with accuracy- Ensured accurate pricing and product information on shelves

- Greeted customers in a friendly and professional manner- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner- Learned and followed all store policies and procedures, resulting in fewer mistakes- Processed payments, issued refunds and handled cash drawer operations with accuracy- Assisted customers with selecting beverages and food items that met their needs- Maintained cleanliness and organisation of the café- Prepared and served food and drinks up to standard- Performed opening and closing duties, including store cleaning and restocking

- Greeted customers in a friendly and professional manner- Developed and maintained a positive relationship with clients to ensure satisfaction with services- Educated clients on proper hair care, styling techniques, and product usage to improve the overall health of their hair- Maintained a clean and organised work environment to ensure the safety of clients and staff- Performed hair treatments to improve the condition of clients’ hair and scalp- Kept work stations clean and sanitised tools, such as scissors, and combs- Shampooed, rinsed, conditioned and dried hair and scalp-