As a Customer Success Manager at The Access Group, I leverage my twelve years of experience in sales and customer service to help my clients grow their businesses with the best software solutions. I have a BA in French and Italian and an HNC in Business, which enable me to communicate effectively with my customers and to present solutions that meet their specific needs and goals.I am passionate about building strong and long-lasting relationships with my clients, managing best practices, and creating value and satisfaction. Before joining The Access Group, I worked for Fenner Precision Polymers, The Michelin Group, where I progressed from a Business Development Coordinator to an EMEA External Sales Representative. I developed and maintained partnerships with international clients in the Automotive and Aerospace industries, meeting sales and financial targets, creating market literature, and identifying and obtaining sales opportunities. I also attended international trade shows and conferences, where I showcased my language skills and my knowledge of the global manufacturing market. I am always eager to learn new skills and stay updated on the latest industry trends and innovations.