Lily Yap Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

♦ Serving key account's daily operations, end-to-end project management and ad-hocs. ♦ Managed services solutions with an emphasis on customer satisfaction.♦ Worked cross-functionally with the client, internal teams as well as vendors on digital projects.♦ Assist the team in research findings for day-to-day and pitches.♦ Experienced in: 🔹Social calendar content planning and curation for digital campaign - Instagram, Facebook, Twitter, YouTube and TikTok 🔹 Influencer/KOL management 🔹Managing photoshoot, video production 🔹Basic understanding of SEM writing Key Account: Samsung Malaysia Electronics (2020 - 2021) Award: 2020-2021 Effies Bronze Award "Hijacking the Hype"

Kuala Lumpur, Malaysia

♦ Serving key account's daily operations and end-to-end project management. ♦ Managed services solutions with an emphasis on customer satisfaction.♦ Worked cross-functionally with the client, internal teams as well as vendors on digital and BTL projects.♦ Engage and assist team in new businesses and pitches.♦ Assist the team in research findings for day-to-day and pitches.♦ Experienced in: 🔹Managing B2B website revamp, UI/UX, Craft CMS (3.0), B2B email marketing and eDM HTML production 🔹Briefing relevant teams and manage daily website operations (ie. content update) and back-end maintenance 🔹Assisting team in managing and executing digital video production, digital & BTL creative materials (ie. Newspaper ad print). 🔹Assisting team in managing postings on social platforms for B2B Client - LinkedIn and Twitter. 🔹Have good understanding of overall B2B business - website user journeys, main industry owners pain points (BDMs & TDMs), content writing and marketing funnel. 🔹Basic understanding on CRM & analytics tools - Salesforce Pardot, Hotjar and Google Analytics. 🔹Basic understanding of SEO writing.Key Account: Telekom Malaysia ♦ TM ONE 2018 - 2019 (B2B website revamp & maintenance, social media, data analytics and email marketing)♦ Pitch won: TM Corporate Festive Campaign 2019 (BTL and video production) 🔹Raya 2019 video - ATUK GAMER 🔹Merdeka 2019 video - JALUR LEBAR, JALUR GEMILANG

Kuala Lumpur, Malaysia

♦ Client servicing and project management role in daily operations and deliverables for B2B (retailers) and B2C clients. ♦ Managed services solutions with an emphasis on customer satisfaction.♦ Worked cross-functionally with the client, internal teams as well as vendors on digital projects.♦ Engage and assist team in new businesses and pitches. ♦ Assist the team in research findings for day-to-day and pitches. Key Accounts: B Infinite, Godfrey Phillips (Malaysia)

Kuala Lumpur, Malaysia

♦ Internship for client servicing and project management role ♦ Liaise with client, internal team as well as vendors on digital projects in emails and verbal communication ♦ Engage and assist in new businesses and pitches ♦ Assist team in research findings for BAU items and pitches Key Accounts: B Infinite, Godfrey Phillips (Malaysia)

Kuala Lumpur, Malaysia

♦ Attend client meetings with team to seek for further brand/product exposure and business expansion. ♦ Content writing for social media (ENG & CHI) for Facebook and WeChat. ♦ Create a single-pager WeChat website using RabbitPre (兔展) from creative to production. ♦ Involve in discussions on brand awareness and marketing strategies. ♦ Research product background, target audience etc to produce publicity materials for products & events (ie: talks, workshops).♦ Basic to intermediate Adobe Photoshop, Illustrator and Premiere Pro skills. (CS6)

Kuala Lumpur, Malaysia

♦ Pick up insurance industry knowledge from intermediary insurance agency POV. ♦ Understanding of the fundamental characteristics and clauses in general insurance policies.♦ Conduct administration tasks: filing documents, crosschecking clauses meticulously especially in renewal policies, and communicate to both insured and insurers via emails.