Part-time continuation of summer internship through final year prior to graduation

• Design and launch informational website to educate and house digital products for 4 separate teams

• Ensure 100% NCAA eligibility compliance by creating 19% more grade-reporting profiles for coach review

• Successful knowledge transfer through 130+ hours of one-on-one training of new manager• 40% decrease in garment replacements through root cause analysis and reforming measuring process• 20% increase in personal monthly sales by changing sales emphasis to increase purchases over rentals• 25% lower shipping costs by recognizing customer resource consumption and adjusting shipping policy

• Faster onboarding of 4 employees by teaching best barista practices through 1-on-1 shadowing/OJT• 6% increase in average tips per hour by asking customers questions to change transactions into connections

• 5-10% higher PO accuracy through information validation of 4 systems by structuring data entry

• 100% error-free entry to 81 countries for 2400+ volunteer representatives by collating travel documentation• Transferred COVID-19 travel protocol information to 8 employees by creating 15% more international folders