Lily Chang
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Lily Chang Email & Phone Number

Functional Application Analyst - Microsoft 365 at City of Surrey at City of Surrey
Location: New Westminster, British Columbia, Canada 10 work roles 2 schools
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Current company
City of Surrey
Role
Functional Application Analyst - Microsoft 365 at City of Surrey
Location
New Westminster, British Columbia, Canada
Company size
1630 employees

Who is Lily Chang? Overview

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Quick answer

Lily Chang is listed as Functional Application Analyst - Microsoft 365 at City of Surrey at City of Surrey, a company with 1630 employees, based in New Westminster, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Lily Chang.

Lily Chang previously worked as Functional Application Analyst - Microsoft 365 at City Of Surrey and IT Testing & Training Coordinator at City Of Burnaby. Lily Chang holds Bachelor Of Commerce, Hospitality & Services Management from University Of Victoria.

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Email format at City of Surrey

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City of Surrey

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Profile bio

About Lily Chang

Lily is a passionate, multilingual and service driven professional with 10+ years of experience in project management, training, and communications. She demonstrates a strong work ethic and radiates a positive enthusiasm in her current role as a Functional Application Analyst, dedicated to supporting the Microsoft 365 platform at the City of Surrey. Lily has earned a Professional Certificate in Advanced Facilitation Practices from Royal Roads University and holds a Bachelor Degree in Commerce from the University of Victoria. In her leisure time, you can find Lily playing pickleball, out for walks, and enjoying quality time with her family and friends.

Listed skills include Teamwork, Customer Service, Event Management, Tourism, and 3 others.

Current workplace

Lily Chang's current company

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City of Surrey
City Of Surrey
Functional Application Analyst - Microsoft 365 at City of Surrey
surrey, british columbia, canada
Website
surrey.ca
Employees
1630
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10 roles

Lily Chang work experience

A career timeline built from the work history available for this profile.

Functional Application Analyst - Microsoft 365

Current
City Of Surrey

Surrey, British Columbia, Canada

  • Lead, present, and facilitate the Microsoft 365 (M365) Feature Advisory Team meetings attended by 7 IT Managers
  • Develop, plan, and coordinate City-wide training and continuous improvement activities including the Copilot and M365 Profile Photo Pilot Programs and M365 Virtual Bingo Challenge
  • Design, create, and maintain the M365 Hub intranet page accessed by 4000+ staff
  • Assess, test, recommend, and communicate new M365 features and capabilities
  • Provide ongoing support and training to end users and management staff through 1:1 consultations, demos and system documentation
Jun 2022 - Present

It Testing & Training Coordinator

City Of Burnaby

Burnaby, British Columbia, Canada

  • Developed and implemented end user training materials and workshops for the Electronic Earnings Statement and T4s Project impacting 4,000+ employees
  • Collaborated, designed, and delivered virtual and face-to-face Zoom training to support 400 users
  • Curated and built Microsoft Office 2016 and Microsoft 365 self-directed digital learning content in the SuccessFactors Learning Management System (LMS)
  • Worked with the IT and Finance teams to develop a refreshed online learning course and facilitated Zoom webinar Q&A sessions for 80 end users
  • Coordinated with instructors and Subject Matter Experts to schedule and communicate 60 technical learning courses
Dec 2019 - Jun 2022

Tradeshow & Conference Manager

International Conference Services (Ics)

Vancouver, Canada Area

  • Managed venue and supplier contracts, conference budget, program and logistics for the 800 delegate Annual Conference of the Cognitive Science Society
  • Produced seven Education & Career Fair tradeshows with 4,500 attendees, 150 exhibitors and 20+ staff
  • Organized the scientific and travel award program for the 7,000 delegate IASLC World Conference on Lung Cancer
Jun 2014 - Sep 2019

Trading Area Technical Assistant

Marks And Spencer

London, United Kingdom

  • Coordinated venue logistics and registration staff for the 500 delegate annual Supplier Conference
  • Administered weekly product quality control meetings and customer complaints reports for the Bakery, Snacking & Confectionary area
Jan 2013 - Dec 2013

Deputy Transport Workforce Operations Manager

London 2012

London, United Kingdom

  • Scheduled and trained 500+ staff and volunteers
  • Managed daily workforce operations
  • Cultivated workforce events and engagement
Mar 2012 - Sep 2012

Representative, Village Resident Services

Vanoc

Vancouver, Canada Area

Nov 2009 - Mar 2010
Team & coworkers

Colleagues at City of Surrey

Other employees you can reach at surrey.ca. View company contacts for 1630 employees →

AB Annette Bogucki Annette Bogucki Colleague at City Of SurreySurrey, British Columbia, Canada, Canada View → SM Sahib Malik Sahib Malik Colleague at City Of SurreySurrey, British Columbia, Canada, Canada View → EY Errin Young Errin Young Colleague at City Of SurreySurrey, British Columbia, Canada, Canada View → WW Wendy Wilkie Wendy Wilkie Colleague at City Of SurreyGreater Vancouver Metropolitan Area, Canada View → SF Sarah Farag Sarah Farag Colleague at City Of SurreySurrey, British Columbia, Canada, Canada View → KD Kevin D. Kevin D. Colleague at City Of SurreyGreater Vancouver Metropolitan Area, Canada View → ML Mara Lawrence Mara Lawrence Colleague at City Of SurreyCanada, Canada View → LV Lauren Vos Lauren Vos Colleague at City Of SurreyBritish Columbia, Canada, Canada View → GJ Gopal Jaswal, Mba Gopal Jaswal, Mba Colleague at City Of SurreyDelta, British Columbia, Canada, Canada View → JO Jeff Oliver Spray On Grass Jeff Oliver Spray On Grass Colleague at City Of SurreySurrey, British Columbia, Canada, Canada View →
2 education records

Lily Chang education

FAQ

Frequently asked questions about Lily Chang

Quick answers generated from the profile data available on this page.

What company does Lily Chang work for?

Lily Chang works for City of Surrey.

What is Lily Chang's role at City of Surrey?

Lily Chang is listed as Functional Application Analyst - Microsoft 365 at City of Surrey at City of Surrey.

Where is Lily Chang based?

Lily Chang is based in New Westminster, British Columbia, Canada while working with City of Surrey.

What companies has Lily Chang worked for?

Lily Chang has worked for City Of Surrey, City Of Burnaby, International Conference Services (Ics), Marks And Spencer, and London 2012.

Who are Lily Chang's colleagues at City of Surrey?

Lily Chang's colleagues at City of Surrey include Annette Bogucki, Sahib Malik, Errin Young, Wendy Wilkie, and Sarah Farag.

How can I contact Lily Chang?

You can use AeroLeads to view verified contact signals for Lily Chang at City of Surrey, including work email, phone, and LinkedIn data when available.

What schools did Lily Chang attend?

Lily Chang holds Bachelor Of Commerce, Hospitality & Services Management from University Of Victoria.

What skills is Lily Chang known for?

Lily Chang is listed with skills including Teamwork, Customer Service, Event Management, Tourism, Volunteer Management, Microsoft Office, and Project Coordination.

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