Lily Chapin Email & Phone Number

Austin, Texas, United States

Management of 12,000+ contributors, as well as our ambassador program and referral program. Launched and managed a custom community platform hosted by Circle, with over 1500 members. Management of contributor support through Zendesk tickets & chats. Supervised Outreach Specialist in successfully assisting potential contributors and guiding them through the application process.

Greater New York City Area

Management of the Inc. Masters, Inc. Solopreneurs, and Fast Company Impact Council. Oversight of all communications, support, and engagement of members. Management of registration and attendance at custom events across both brands. Management of all communications and customer service with honorees and applicants of our award programs such as the Inc. 5000, Inc. Best Workplaces, Fast Company Most Innovative Companies, Innovation by Design, and more.

Https://Www.Theblushedlily.Com/

Self started beauty & lifestyle blog and Instagram account. Features original digital content and written pieces. Implemented successful marketing and growth strategies primarily on Instagram and grew genuine following by over 800% in six months. Built standing relationships with Glossier, Monastery, Solaris Labs, Palermo Body, and more. Daily content creation and posts and organic interaction with the beauty and lifestyle community on a regular basis.

Providence, Rhode Island Area

Managed Facebook, Twitter, Instagram & Pinterest; created content, ran paid promotions, built influencer relationships, and planned content calendar. Managed brand and community development through customer interaction and acquisition. Provided creative and strategic input throughout a full rebranding process, including website design, packaging, customer service, and personalization of the brand. Engaged in strategic planning of the brand and long-term marketing goals and efforts.

Greater New York City Area

Create unique and original content for Instagram Stories. Engage with customers and humanize the brand to foster connection with consumers. Plan monthly stories content to complement planned Instagram and blog content.

Www.Joinpalm.Com

Identify and recruit new members to join the Palm platform and engage with high quality brands in creating content. Identify brand partnership opportunities and build relationships with brands to join the Palm platform. Maintain relationships with brands and community members to foster a cohesive, integrated platform and user experience.

Providence, Rhode Island Area

I worked at LUSH for 9 months in Rhode Island, and the summer of 2016 and 2017 in New York City & Rhode Island. Working at LUSH taught me the power of truly connecting with your customer base and providing a genuine and meaningful sales experience. The management styles and sales techniques I learned at LUSH have been invaluable in my career.

Bachelor'S Degree, Business

Activities and Societies: Women in Business Marketing Club

Bachelor'S Degree, Business

Activities and Societies: Collaborative Learning Program