Lily Hannan Email and Phone Number
I am energized when I work with people towards meaningful goals. During my early career, I led a team to create a youth community at a large, multi-cultural parish in Phoenix. I grew the program from 10 to over 100 teens, and 2 to 15 adult volunteers, and increased the number of annual retreats from 1 to 3 through effective and meaningful volunteer engagement. I was then chosen to develop subscription-based, educational curriculum for with cultural adaptations. I led a 5-person creative team and successfully produced 1,320 pages of curriculum per year, hitting three major deadlines a year, and within budget. This led me to my dream role -- working directly with leaders to train them to successfully create youth communities, no matter the budget, resources, or culture. I consulted, virtually and in-person, 180 customers annually in over 15 countries to successful and sustainable implement the premier youth ministry program, Life Teen. I also facilitated, annually, training to over 1,300 customers through large group training in communities spanning from Juarez, MX, to Auckland, NZ, and throughout the United States.I had to multiply myself so I designed training resources used to train employees to empower customer engagement, product adoption, account growth, and deliver exceptional customer experience.I recently graduated with a Master of Global Business Management from Thunderbird with a concentration in People Management and Global Entrepreneurship. I am now a founder and sole owner of a global e-commerce business and work with non-profits nationwide to seamlessly execute fundraising galas.
Onecause
View- Website:
- onecause.com
- Employees:
- 324
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Event ConsultantOnecause Sep 2023 - PresentTempe, Arizona, United StatesEvent fundraising expertConsults on fundraising best practices empowering clients to execute events ranging from 100 to 1,000 guests and raising $30,000 to $500,000 per eventServes as a software knowledge expert to train and engage clients on features and empower clients to use proprietary technology to meet their unique goalsWork directly with clients to create an event plan which ensures optimal return on fundraising effortCollaborates with multiple departments to ensure timely progression of a fundraiser’s pre-event and post-event benchmarksExecute events on locationManage OneCause staffSetup and manage technology including: proprietary software, laptops, tablets, credit card readers, printersManage and resolve all OneCause related client expectationsProvide software training to client's staff, volunteers and guest Review all client auction and guest data and make appropriate changes where necessary onsite Work with client to ensure software is fully utilized to maximize event revenue -
FounderEcclesia Jan 2023 - PresentEcclesiaI see the saint in you!When I was in business school, I was introduced to the idea that a successful business solves a problem for their target customer. This reminded me of a question I got from the parents in my youth ministry program, "What can I get my teen for Confirmation that they'll actually like and is meaningful?" Now I create contemporary and customizable saint medals. If your teen loves playing the violin and chooses St. Cecilia, Patron Saint of Music, we can engrave a violin on her saint medal. Or maybe your teen chooses St. Christopher, Patron Saint of Athletes, and plays football, we can engrave a football. What saint medal are you looking for? Find me on Instagram @ecclesia.saintlygifts and I can create one for you!
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Consultant And Project ManagerRentéalo Jan 2022 - Mar 2022Mexico City, MexicoManaged a 5-person team to deliver a strategic plan to scale a start up. Set scope, identified resource requirements, and worked with team members to establish capacity plans with project timelines. Interviewed customers, suppliers, and incumbents to uncover problem areas. Developed customer persona’s, customer journeys, and marketing plan.Excellently presented in person and virtually.Built trust through strong relationships with the client. -
Director Of Student SuccessThunderbird School Of Global Management Jan 2021 - Dec 2021Phoenix, Arizona, United StatesSet a vision for student engagement and supported club leaders with training, mentoring, and SOP's, for a hybrid work environment.Managed relationships with club leaders and acted as liaison between students and staff.Developed, organized, and executed large events; Regional Nights, Winter Gala, and more. Organized and executed weekly events; Pub Nights, Club Events, and more.Communicated the pain points and desires of the student body to Student Government and Student Success Team and worked collaboratively to improve student life. -
Global Training Manager - Customer SuccessLife Teen, Inc. Feb 2018 - May 2020Phoenix, Arizona AreaIncreased renewal and retention by 12% by spearheading training global “train the trainer” curriculum and processes. Built relationships with key field leaders to develop them into effective trainers to address gaps in training.Collaborated with colleagues to create email campaigns, training blogs, webinars, to keep trainers informed and set up for success. Effectively delivered training presentations and workshops to the training team and new clients at global training events & virtually.Measured training outcomes, assessed feedback, and made improvements to training program.Revised training in response to COVID -19, developed and communicated best practices for navigating digital gatherings in a meaningful way. Eighty percent of leaders continued to meet throughout the pandemic. Individually coached upwards of 200 leaders in 15 countries: Argentina, Australia, Canada, Dominican Republic, Ecuador, Mexico, Netherlands, New Zealand, Portugal, Scotland, South Africa, Trinidad, United Kingdom, the U.S. Virgin Islands, and throughout the United States.Managed customer expectations and facilitated insightful conversations on goals and strategies.Collected feedback on product experience and closed feedback loop.New Product Sprint Team - Virtual Training Conference, Customer Success Specialist. -
Curriculum Development ManagerLife Teen, Inc. Mar 2015 - Feb 2018Phoenix, Arizona AreaLed a 5-person writing team, authored select content, partnered with subject matter experts, and edited final material. Produced 1,320 pages of curriculum per year, hitting three major deadlines a year, and within budget.Designed activity-based, youth ministry curriculum with impactful content themes implemented by parish youth ministers.Spearheaded the design of Hispanic inculturation materials and Spanish translation of resources.Facilitated large group training to empower customer engagement and product adoption. -
Coordinator Of Youth MinistrySaint Vincent De Paul Parish Mar 2010 - Mar 2015Phoenix, Arizona AreaRecruited, trained, and mobilized a diverse, 15-person, young-adult volunteer team and executed weekly community events.Facilitated a dynamic learning environment and created a space where youth could explore spirituality and relationship with God.Redesigned the fundraising program, raising more than $15,000 annually to support additional scholarships and activities.Scaled weekly attendance from 10 to 100+ youths, volunteer team from 2 to 15+ young adults, and increased the number of annual retreats from 1 to 3. Established and communicated the vision for youth ministry at a bilingual, bicultural parish.
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Humanitarian Aid WorkerEl Santuario De La Fiat Jun 2009 - Dec 2010Olon, EcuadorAssessed and implemented various charitable works; food assistance, visitation for the homebound, and medical clinic support.Organized transportation, housing, food, and work sites for short-term mission trips.El Santuario is an orphanage and school for K-12, housing approximately 150 children at remote location in Olon, Ecuador.
Lily Hannan Skills
Lily Hannan Education Details
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Masters Global Business Management -
Theology And Education -
La Escuela De EspanolSpanish Language And Literature
Frequently Asked Questions about Lily Hannan
What company does Lily Hannan work for?
Lily Hannan works for Onecause
What is Lily Hannan's role at the current company?
Lily Hannan's current role is Event consultant, relationship builder, and passionate about the transforming power of love.
What schools did Lily Hannan attend?
Lily Hannan attended Thunderbird School Of Global Management, Franciscan University Of Steubenville, La Escuela De Espanol.
What skills is Lily Hannan known for?
Lily Hannan has skills like Leadership, Writing, Salesforce, Mailchimp, Google Suite, Microsoft Powerpoint, Teaching, Blogging, Volunteering, Communication, Education, Fundraising.
Who are Lily Hannan's colleagues?
Lily Hannan's colleagues are Grace Ray, David Butler, Chris Song, Michelle Meyer, Lisa Ehrlich, Sharon Howard, Vidal Smith.
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