Lily Howard Email & Phone Number

Charleston County, South Carolina, United States

Columbia, South Carolina, United States

USC MOORE SCHOOL OF BUSINESS: CENTER FOR MARKETING SOLUTIONS Columbia, SCClient: Diplomático Rum August - December 2023Student led marketing planning project to develop comprehensive marketing strategy for Diplomático (Premium Rum).• Conducted holistic analysis of industry, market, competition, and consumers as fact-based foundation fordeveloping new go-to-market strategy. Insights shared via 5 Forces assessment and SWOT analysis.• Crafted creative brief that concisely identified brand's positioning, points of difference and character/tonality asfoundation for brand, communications, and messaging strategy.• Created comprehensive marketing plan for re-branding of (project) including product/service recommendations,communications strategy, pricing plan, 3-year pro-forma P&L and detailed implementation plan to ensuresuccessful execution.

Greenville, South Carolina, United States

(May 2022 - August 2022, December 2022, May 2023 - Current)Greet and acknowledge guests and seated patrons by escorting them to assigned table from the front of restaurant. • Managed a seating system from hostess stand and performed table checks in dining room to guarantee timely table flipping to accommodate all guests needs and ensure a clear walkway. • Responsible for phone calls, building nightly guest commitment list, accommodating parties and all guest needs to ensure every guest has an elevated dining experience. • Provided information to guests regarding menu offerings, restaurant, geographical location and more to create a personal dining experience for each guest. • Memorized 3 floors and 2 private rooms of tables to seat guests in the best seating arrangement.

Greenville, South Carolina, United States

Responsible for daily enrichment and care of up to 50 cats and dogs, cleaning kennels, feedings, and providing exercise. • Disinfected dog and cat rooms, group playtime yards, and potty runs to ensure facility cleanliness.• Coordinated group playtime with 30+ large dogs and the gate to let dogs in or out minimizing conflict between dogs. • Completed daily laundry, dishes, cleaning, trash runs to aid other team members and keep the workspace clean.• Carefully handled difficult dogs and cats to ensure friendly calm and controlled workplace environment.

Greenville, South Carolina, United States

Maintain an efficient office environment by accomplishing daily office tasks to aid in smooth workflow. • Proofread application and client service forms to check spelling, grammar, and compliance with office policies. • Transferred hundreds of client record files into an online system to make filing easier. • Responsible for routing incoming and outgoing mail to ensure business efficiency and organization. • Regularly updated office calendar with new meetings, events, and appointments to avoid overbooking.

Greenville, South Carolina, United States

Greet and interact with customers to identify purchasing needs directing them to appropriate sections of store. • Consulted with customers to understand their needs suggested best products to meet their needs and deliver on weekly sales quota.• Processed incoming and outgoing orders for personal customer orders and to develop store inventory. • Responsible for ordering, organizing, and rotating inventory to appeal to customers. • Checked customers out at the cash register using cash, debit, credit, or check to the customer’s convenience.