Lilita Keire Email & Phone Number

Winslow, Maine, United States

Writing pharmaceutical investigative Event Summary Reports as well as CAPAs that are submitted to the USDA. Responsibilities include compiling observations, resolving Corrective Actions Preventative Action logs, updating forms, writing procedures, and evaluating risk analysis findings for deviations in production of animal vaccines and treatments. Most recent accomplishments: helping develop a new biosecurity classification system and proceduralizing multiple related processes in the Quality Control Clinical department at Elanco. The outcome of this work and these investigations leads to overall improvement in Elanco global production. This in turn improves product quality and safety for our farm animals and pets. Very excited about our Elanco-powered ChatGPT system; perfecting excel formulas; developing personas for prompts, testing Scribe for meeting minutes; scanning volume texts to pull out the needed information!

Minneapolis, Minnesota, United States

Organize and support Society for Technical Communication local chapter members in event planning, outreach, program implementation, and development of communication channels. Act to meet member needs and expectations and promote chapter sustainability. Foster relationships with other technical communication groups in the area, and across the United States, to better coordinate calendar events and share resources. Collaborate with STC-TC volunteers, members, and interns to create quality programming. Stay current with trends in technical communication and engage speakers on trending topics that are value-added for members and guests to STC-TC hosted events.• Write and submit a yearly budget and program documentation to STC national• Facilitate communication between committees, chapter members, and national members• Plan and set up yearly programming webinars, hire instructors, and keep current on field innovations• Assist in production of reports, agendas, plans, and marketing artifacts with board and teams• Accomplishments include: o Hiring speakers o Engaging and supervising interns o Building a social media presence o Streamlining processes

Minneapolis, Minnesota, United States

Lead Technology Business Services Consultant practiced in risk governance work and professional writing. Qualified to execute on end-to-end development efforts and experienced in working with senior leadership, often using Agile methodologies. Background includes 8+ years of applying tools to technical content and technology deliverables; 2+ years in technology process and risk controls; and 5+ years being a part of growth transformations. Proven solutions designer with cross-functional team skills. Professional, with exceptional follow through. • Technical Writer and assistant to Process & Controls Manager of CCGO Controls Excellence Team• Responsible for WFT Governance Framework project strategy and communications, stood up by the Head of CCGO; surveyed SMEs and synthesized results to highlight best practices for busy governance executives• Created and maintained internal documents for area SMEs and manager; typically, these were Attendee/Group Lists, Reports, Policies, RACIs, Org Charts, presentations, or 6-quarter Roadmaps for senior leadership• Worked with risk, audit, and control management systems; created, updated, and published procedures• Responsible for Developer Segregation of Duties, Secure Development, and Cloud Governance documentation• Onboarded new hires, continually streamlining the process; reduced access provisioning to one day or less

Minneapolis, Minnesota, United States

• Using change log request system, ensured desktop procedures fully complied with high-level audit requirements• Created and managed trackers, runbooks, templates, and SharePoint inventory log and assignment system• Wrote internal Wells Fargo process papers; created process flow diagrams and performed decision mapping• Led meetings with SMEs and team members to manage project and business efforts• Worked alongside managers to create a practical and effective user’s guide for stakeholders (SMEs)• Onboarded new team members across time zones, customized training sessions for distributed learning

St Paul, Minnesota, United States

• Worked with SAP OTC module training teams through tri-annual release cycles• Supported User Acceptance Testing (UAT), and published procedures for SAP consultants across organized units• Wrote, edited, and published web-based training modules to SAP’s LSO LMS (learning management system)• Partnered with SMEs to restructure curriculum in each release of 3M proprietary SAP ECC ERP courses• Managed project data tracking in Jira, for version control and translations • Created process flow diagrams which comply with business legal and regulatory requirements• Authored 3M’s BT Training Style and Editing Guide; wrote according to 3M corporate branding and styleDeveloped coursework for ERP implementation; published courses to learning management system (LMS/LSO); published UPK software simulations; worked with process teams and a team of training developers to streamline and coordinate the e-learning experience of 3M employees.Wrote and edited course content, process documents, and procedures; performed template conversions and upgrades to Articulate Studio 360; designed and published knowledge assessments for web-based training and instructor-led training; performed quality assurance; consulted with SAP Training Navigators, process team leads, and SMEs in joint implementation of new courses.

Minneapolis, Mn, United States

Edited, formatted, and published submissions; wrote news and announcements; maintained listserv for Seward Updates. Worked with family liaison officer, school counsel, and activities committees to coordinate and support Seward Communication Committee efforts.

St Paul, Minnesota, United States

Planned and coordinated 6-8 software workshops per year, scheduled events, and hired instructors for this student organization serving technical communicators. Wrote, presented, evaluated, and implemented a yearly budget. Represented TC3 at national conferences and wrote articles for publication in the Metropolitan State University newspaper.

St Paul, Minnesota, United States

This position included forms redesign using 2013 Microsoft InfoPath software, data analysis and graphical representation using Excel software, and infographics creation using Adobe InDesign, Photoshop, Illustrator, and Gimp 2 software.

St Paul, Minnesota, United States

Conducted a five-year period program review of the Technical Communication major in the Communication, Writing & the Arts department at Metropolitan State University.

Bloomington, Minnesota, United States

ASE certified Master Technician; expert in driveability and electrical diagnostics and repair. Worked independently and in teams; inspected, repaired and programmed vehicles under Ford-Lincoln warranty specifications. Met deadlines for multiple daily and ongoing jobs; tested, documented, and coded repairs. Reported billable hours; complied with and issued Technical Service Bulletins; supported OSHA/MSDS compliance.At the culmination of this career, I had picked up 14 years of hands-on automotive technical experience: - Technical Service Bulletin (TSB) publishing - mechanical and electronic control systems - OBD II drivability diagnosis and repair - powertrain maintenance and overhaul - electrical troubleshooting and repair

Richfield, Mn

Certified Mitsubishi Specialist; ASE certified Master Technician. Performed journey-level diagnostics and repair, from heavyline to trim; maintained manufacturer warranty code and technical specifications compliance.

Master Of Science, Technical Communication, 4.0 Gpa

Activities and Societies: TC3, Student Chapter of Society for Technical Communication (STC)Degree represents culmination of activities.

Associate Of Applied Science, Automotive Service Technology

Activities and Societies: Women in the Trades; Office of DevelopmentLong term, this skills-based degree has proven very valuable.

Bachelor Of Arts, English Literature

Activities and Societies: Rowing CrewMajored in literature and writing. This liberal arts degree includes broad areas of study, from math.