Lily Roberts Email & Phone Number

England, United Kingdom

United Kingdom

In my role of People, Culture, and Operations Manager at Quotacom, I have built my career by combining strong interpersonal skills, business acumen, and a focus on creating a positive and efficient work environment. With 12 years experience in the industry and people at the forefront of my motivation, my goal is to ensure seamless office operations, deliver memorable events, and foster a connected, well-supported team.At Quotacom you can find me doing the following:✅ Operations Management• Working closely with the senior leadership team to provide support in delivering on; diary management, scheduling, events/travel arrangement, minute taking and more.• Ensuring the office runs smoothly through efficient handling of all general office tasks and vendor relationships• Planned and executed memorable summer events, seasonal celebrations, and quarterly team events to focus on team engagement and company culture.✅ Sales Administration• Managing our admin team, ensuring data integrity and managing various administrative tasks to support business operations.• Microsoft Office Suite whiz.✅ Onboarding & HR:• Successfully managing the onboarding process for new starters, ensuring a smooth transition and positive experience.• Leading HR functions, handling contracts, resignations, holiday tracking, and employee anniversaries.• Completed my L3 and L5 CIPD, adding value to people management.✅ Resourcing:• Collaborating closely with our sales teams, I support by resourcing for key roles and projects. My focus is on finding the right candidates and top talent that align with the specific needs of our clients. ✅ Social Media• Overseeing our LinkedIn profile and other social media channels, enhancing our presence and engagement with clients and candidates.✅ Charity Endeavours• Leading our incredible Christmas Toy Appeal and raising £10,000 in our first year.• Organising various events to support our other charity partners throughout the year.

United Kingdom

United Kingdom

Brighton, United Kingdom

I also support our sister company The Actuary Group with Office Management, Sales Administration and HR.

I started my in career in the recruitment industry at 18, diving into the fast-paced world of sales administration supporting four international offices with huge team numbers. This foundational experience provided me with a deep understanding of how businesses operate and how critical the admin function is to achieving sales goals. From day one, I was committed to working long hours, learning the intricacies of sales processes, supporting the sales team every way I could and learning the details that drive a successful business from managing the behind-the-scenes operations seamlessly which led to my career in the industry.

Cipd Level 5 Associate, Diploma In People Management

- Organisational performance & culture in practice - Evidence based practice - Professional behaviours & valuing people - Specialist.

Cipd Level 3 Foundation, Certificate In People Practice

Modules completed: - Business culture and change in context - Principles of analytics - Core behavious for people professionals.

Education record