Lily Nurhatika Email & Phone Number

Petaling Jaya, Selangor, Malaysia

Phileo Damansara , Petaling Jaya, Selangor

- Conducted outbound cold calls to potential customers from provided lists, initiating conversations in a friendly manner.- Convinced customers to purchase the insurance plan for the Perlindungan Tenang scheme introduced by the government for the year 2022 through the Touch 'N Go e-wallet platform.- Communicated with potential customers to establish trust, addressing their queries and concerns with patience and clarity.- Guided customers through the process of purchasing the… Show more - Conducted outbound cold calls to potential customers from provided lists, initiating conversations in a friendly manner.- Convinced customers to purchase the insurance plan for the Perlindungan Tenang scheme introduced by the government for the year 2022 through the Touch 'N Go e-wallet platform.- Communicated with potential customers to establish trust, addressing their queries and concerns with patience and clarity.- Guided customers through the process of purchasing the insurance plan using the Touch 'N Go e-wallet, ensuring a smooth and positive customer experience over the phone. Show less

Bandar Utama, Petaling Jaya, Selangor

- Represented Atome Brand at Sephora Outlet during a collaboration between Sephora and Atome.- Engaged with customers to create brand awareness and generate interest in Atome's buy now pay later app by explaining the benefits offered by Atome, including 0% interest and vouchers available in the app.- Convinced and guided customers to download the app and register as new users on the Atome platform.- Achieved daily sales targets of at least 10 new user registrations.- Simple… Show more - Represented Atome Brand at Sephora Outlet during a collaboration between Sephora and Atome.- Engaged with customers to create brand awareness and generate interest in Atome's buy now pay later app by explaining the benefits offered by Atome, including 0% interest and vouchers available in the app.- Convinced and guided customers to download the app and register as new users on the Atome platform.- Achieved daily sales targets of at least 10 new user registrations.- Simple daily reporting and maintained a friendly attitude to enhance the brand's image and reputation. Show less

Mutiara Damansara, Petaling Jaya, Selangor

- Conducted outbound cold calls to potential customers, including private and public companies, educational institutions, hospitals, NGOs, and other entities to promote fire safety awareness and fire prevention talk with a minimum of 100 calls per day.- Engaged with customers via phone calls and emails to schedule appointments for fire safety awareness talks, coordinating suitable dates that accommodated their availability.- Addressed customer concerns and inquiries promptly and… Show more - Conducted outbound cold calls to potential customers, including private and public companies, educational institutions, hospitals, NGOs, and other entities to promote fire safety awareness and fire prevention talk with a minimum of 100 calls per day.- Engaged with customers via phone calls and emails to schedule appointments for fire safety awareness talks, coordinating suitable dates that accommodated their availability.- Addressed customer concerns and inquiries promptly and offering appropriate solutions and alternatives to ensure customer satisfaction.- Recorded and maintained customer details for appointments in the CRM system, ensuring accuracy- Achieved the third-highest number of appointments in Selangor branch for Fire Prevention Centre Sdn Bhd during the third month of employment. Show less

Bachelor'S Degree, Accounting

Diploma, Accountancy

High School