Lily Olsson
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Lily Olsson Email & Phone Number

Lead Strategist, Experience Design at Capital One
Location: New York, New York, United States 11 work roles 2 schools
1 work email found @landorandfitch.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email l****@landorandfitch.com
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Current company
Role
Lead Strategist, Experience Design
Location
New York, New York, United States

Who is Lily Olsson? Overview

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Quick answer

Lily Olsson is listed as Lead Strategist, Experience Design at Capital One, based in New York, New York, United States. AeroLeads shows a work email signal at landorandfitch.com and a matched LinkedIn profile for Lily Olsson.

Lily Olsson previously worked as Principal Consultant, Consumer Product Strategy at Benthurst and Principal Consultant - Consumer Experience & Brand Positioning at Mw Strategy. Lily Olsson holds International Master Of Business Administration (Mba) & Msc In Business, Mba, Msc from University Of Amsterdam.

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Email format at Capital One

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*@landorandfitch.com
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Profile bio

About Lily Olsson

Consumer Experience Design Strategy Consultant. - Product, B2C, UX, CX, Experience Design, Retail1 // User-Centric Approach: Blending Psychology with Business2 // Action-Oriented and Analytical Thinking: Bridging Creativity with Analysis3 // Champion of Individuals: Empathy and GrowthWith over 15 years of experience in consumer strategy and international consulting, I have had the privilege of creating innovative solutions that enhance user experiences on a global scale. My background in psychology and business equips me with a distinctive perspective on driving growth through empathetic approaches—an approach vital for building lasting connections and advocacy.Throughout my career, I have adeptly managed cross-functional teams, led transformative strategies, and collaborated closely with stakeholders. These experiences underscore my ability to thrive in a fast-paced, collaborative environment. Select Clients across industries:Retail - Nike, Saks, Footlocker, Petco, WalmartHealth - Walgreens, Sanofi, DurexTech - Amazon, Google, DellBeauty - Sephora, Kiehl'sCPG - P&G, TCCC, Mars

Listed skills include Fashion, Merchandising, Retail, Marketing, and 46 others.

Current workplace

Lily Olsson's current company

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Capital One
Capital One
Lead Strategist, Experience Design
New York, NY, US
AeroLeads page
11 roles · 19 years

Lily Olsson work experience

A career timeline built from the work history available for this profile.

Lead Strategist, Experience Design

New York, NY, US

Principal Consultant, Consumer Product Strategy

Current

Kilchberg, CH

At our core, we're a collective of seasoned consultants and partners who've honed our craft at leading global management firms. Our extensive experience spans diverse sectors, business verticals, and global markets, providing us with a robust collection of insights and deep expertise.But here's the twist: We're not just about consulting. Each member of our.

Sep 2023 - Present

Principal Consultant - Consumer Experience & Brand Positioning

Current

New York City, US

Strategy is a shell, you need the right people to enable it.We connect Strategy with People & Operations for real results.

Sep 2023 - Present

Strategy Director - Experience

As an Experience Strategy Director, I play a key role in driving the success of not only clients, but also our practice. As a thinker / doer who works with some of the best brands to focus and guide brand-building Retail and Experience projects across the entire customer journey, from initial brand identity development throughout the entire brand.

Jun 2021 - Sep 2023

Associate Principal - Cx Innovation & Insights

Amsterdam, NL

Customer Experience Lead Role: I work with brands to identify solutions – and actionable outcomes – that support their business goals using a diverse toolbox, including experience design, digital strategy, customer insights, operational excellence, marketing, service design and of course, retail interiors.Select Clients include: Amazon, Nike, Tesla.

Sep 2016 - Jun 2021

Account Director - Retail Experience (Uxus)

London, England, GB

FutureBrand UXUS is a leading global strategic design consultancy delivering innovative consumer experiences for top multi-national brands. Regarded internationally as a thought leader, We produce emotional and intelligent design exemplifying the principles of Brand Poetry: balancing creative excellence, with commercial success.Clients Include: Procter &.

Jan 2015 - Jun 2016

Management Consultant

Kilchberg, CH

Created a Customer Experience Management diagnostic tool in order to assess maturity levels within Benelux and Swiss financial services organizations - on internal Client-centric activities and their corresponding external firm initiatives.

Feb 2014 - Dec 2014

Mba Graduate

Amsterdam, Noord Holland, NL

Class of 2014- Marketing Strategy and Customer Engagement specialty (thesis topic. Grade: 8.5(A))- Cape Town, SA Business school exchange program- EQUIS Accreditation committee

Aug 2013 - Nov 2014

Merchant / Project Manager / Category Owner

New York, NY, US

  • Children's Apparel, Footwear & Accessories; & Home (Category Owner)
  • Conceived, strategized and managed to fruition, a brand new product offering for the company.
  • Worked with cross-functional partners, both at the Bay and L&T to construct business case, including modeling and best practices for the department, including new marketing, business strategies, omni-channel and.
  • Developed new relationships with top brands to support the new shop implementation and initiatives.
  • Negotiated consignment agreements which guaranteed one of the highest sustainable gross margins in the company, and negated financial stock liability while partnering with legal counsel to draft clear and concise.
  • Created a new marketing program, which included ipad kiosk implementation in shops - developing a true omni-channel experience - including a luggage finder application.
Jun 2011 - Jul 2013

Merchant

New York, NY, US

  • Teen Apparel, Footwear & Accessories
  • Assisting in all aspects of merchandising, assortment planning, design and product development. Working quickly to accurately modify the merchandising strategy to respond to the changing trends, market conditions and.
  • Merchandising product categories to determine styles/color counts, price points and margins.
  • Researching fashion trends and competition, shopping the market and assisting negotiating costs, terms, & deliveries.
  • Analyzing and reviewing sales to react to trends and forecasting.
  • Partnering with the creative teams to plan, style, review and edit to ensure brand consistency across various channels of distribution.
2008 - Jun 2011

Childrens'​ Footwear Designer

Wellesley, MA, US

  • Worked with principals from concept to final product, including creating & editing line drawings and converting them to Illustrator, organizing client presentations, as well as communicating with Asia and revising.
  • Researched materials, seasonal trends & colors, and organized documents for clients.
2007 - 2008 ~1 yr
2 education records

Lily Olsson education

International Master Of Business Administration (Mba) & Msc In Business, Mba, Msc

University Of Amsterdam

Ba With Honors, Fine Arts, Psychology

Brandeis University
FAQ

Frequently asked questions about Lily Olsson

Quick answers generated from the profile data available on this page.

What company does Lily Olsson work for?

Lily Olsson works for Capital One.

What is Lily Olsson's role at Capital One?

Lily Olsson is listed as Lead Strategist, Experience Design at Capital One.

What is Lily Olsson's email address?

AeroLeads has found 1 work email signal at @landorandfitch.com for Lily Olsson at Capital One.

Where is Lily Olsson based?

Lily Olsson is based in New York, New York, United States while working with Capital One.

What companies has Lily Olsson worked for?

Lily Olsson has worked for Capital One, Benthurst, Mw Strategy, Landor & Fitch, and Callisonrtkl.

How can I contact Lily Olsson?

You can use AeroLeads to view verified contact signals for Lily Olsson at Capital One, including work email, phone, and LinkedIn data when available.

What schools did Lily Olsson attend?

Lily Olsson holds International Master Of Business Administration (Mba) & Msc In Business, Mba, Msc from University Of Amsterdam.

What skills is Lily Olsson known for?

Lily Olsson is listed with skills including Fashion, Merchandising, Retail, Marketing, Management, Strategy, Social Media, and Marketing Strategy.

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