Lily Richards, M.Ed. Email & Phone Number

Asheville, Nc, Us

Boston, Massachusetts, United States

Greenfield, Massachusetts, United States

- Served as point of contact for all daycare inquiries, including space availability and financial assistance opportunities - Researched, identified, and maintained relationships with external early childhood care providers and other strategic community partnerships; offered service options for inquiring families who receive Child Care Financial Assistance (CCFA)- Coordinated with Director to review and submit all funding applications, including the Child Care Stabilization (C3) Grant - Designed and maintained an expenditure tracker in accordance with C3 Grant guidelines; retained physical documentation of costs

Greenfield, Ma

- Designed developmentally appropriate and student-centered lesson plans for three to six children aged ten months to six years- Maintained a deep and evolving understanding of best early childhood practices, including developmental stages and effective parenting strategies; applied this knowledge to improve key social, emotional, and educational outcomes for families - Troubleshot complex situations with guardians, including nutritional concerns, emotional outbursts, and developmental delays

Pfafftown, North Carolina, United States

- Taught Standard English III and Honors English III; co-taught English III for Exceptional LearnersDesigned and implemented inclusive and engaging lesson plans for ninety students based on North Carolina state standards- Managed all aspects of the classroom, including instructional design, parental contact, and formative and summative assessments; provided extensive and individualized feedback on all written assignments- Participated in IEP meetings; coordinated with a special education instructor and other team members to develop plans and deliver instruction in alignment with individual students’ needs

Seattle, Washington, United States

- Drove business priorities, managed calendars, reconciled expense reports, and coordinated travel arrangements for up to three VPs of Product Management- Provided team support for over ninety employees, including space allocation, headcount management, and equipment procurement- Partnered with a team of business administrators to support the organization’s T&E budgets, employee onboarding, and morale events

Seattle, Washington, United States

- Supported General Manager in leading and inspiring a diverse team of 20 employees; served as Manager on Duty in the absence of the General Manager- Interviewed, provided feedback, and trained new hires, with the goal of restoring staff to pre-COVID-19 levels- Conducted monthly inventories to maintain accurate records of costs and waste and provide projections for future supply purchases

- Managed day-to-day operations for a robust and fast paced litigation team, consisting of up to 4 attorneys at a time- Assisted with all phases of the litigation cycle including legal research, document management, and trial preparation- Maintained all electronic and physical case records and ensured that legal documents were processed and handled in accordance with court-mandated deadlines- Oversaw all aspects of the billing process to ensure accuracy and efficiency of monthly statements - Proofread, revised, and finalized legal documents for attorneys, including letters, dispositions, and court filings

Boston, Massachusetts

- Managed one of the highest volume restaurants in Boston, generating between $30,000 to $60,000 in daily revenues.- Supervised and worked closely alongside 30 front-of-house members, mitigating issues that arose between customers and staff through table engagement and excellent customer service.- Coordinated with upper management team to execute 60 events for corporate partners and large parties.

Boston, Massachusetts

- Collaborated individually with undergraduate, graduate, and doctoral students in 45 minute sessions- Advised multilingual and multidisciplinary clients on essay structure, research, and academic writing

Boston, Massachusetts

- Served as point of contact for Christmas and Thanksgiving service inquiries; managing over 350 prospective volunteers throughout the holiday season- Responsible for in-kind gift processing and donation acknowledgements for all items received - Supervised, organized, and executed service opportunities for over 50 faith-based and corporate groups a month- Managed Volunteer Department general inbox; followed up with all email, phone, and in-person inquiries in a timely manner - Assisted with Raiser’s Edge database entry and maintenance for all individual and group correspondence

Washington D.C. Metro Area

- Facilitated secure transfer of electronic client data files upon request from staff and attorneys - Executed data security protocols and copying processes to preserve confidentiality of sensitive data - Assisted technical litigation support team in delivering timely and outstanding client service - Performed quality control procedures to ensure accuracy of client records - Collaborated with stakeholders in a dynamic and demanding professional environment

Greater New York City Area

- Conducted campus tours for up to forty prospective students and families- Answered phone calls and responded to emails from inquiring applicants and parents- Maintained applicant information to ensure accessibility and quality of records - Prepared and finalized admissions materials for internal and external distribution

Master Of Arts In Education, Secondary English Education, 4.0

Activities and Societies: Education Student Leadership Council; The Children’s Center Classroom Assistant; Freedom School Instructor

Bachelor Of Arts In English, Minors In Writing And Political Science, English Language And Literature, General, Summa Cum Laude (Gpa: 3.88)

Activities and Societies: 826 Boston Writing Tutor; Phi Alpha Delta (pre-law fraternity)