Lily Schmitt Email & Phone Number

Addison, Texas

Care Providers is a division of NSM Insurance Group. It’s a 135 million program specializing in Human Social Services, Sports & Fitness, Higher Education & Aviation accounts. We have complete authority from national carriers to offer admitted & non admitted paper in all states.

Texas And Oklahoma

I’m the Marketing Specialist at Great American Insurance Group’s ECA Division who provides protection to Texas and Oklahoma employers for on-the-job injuries.Texas and Oklahoma are two of the only states in which participation in the Worker’s Compensation System is voluntary. What is Workers Compensation? Simply, it is an Occupation Injury Benefit Program.

Southern California And Nevada

• Trained new primary agents and their staff on the company’s practices and procedures, underwriting guidelines, selling and customer service processes via various forms of training approaches which included classroom.
• Delivered Personal Property, Auto, Commercial, & Life Products training which included policy forms and binding authority, coverages and limits, rating factors, endorsements, package options, and product features
• Trained agents on social media marketing, web optimization, advertising and best business practices
• Served as a liaison to various company task forces and projects as assigned primarily for California and Nevada but also across other regions throughout the country

Southern California

• Managed a Nationwide Ins. storefront; helped District Sales Manager open new office; supported and managed up to 10 + agents simultaneously with business planning and operational strategies while supporting the.
• Served as subject matter expert in answering agents and customers questions and handling complex problems and finding resolutions
• Organized and conducted training meetings for agents in the office and created step by step instructions as additional training aids aside from using practices that were already in place
• Accountable for assisting with interviewing prospective candidates as well as on boarding and training new agents on products and services so they were properly equipped to sell, manage and run an agency successfully
• Provided professional marketing support using lead generation tools, community research and networking; installed and implemented effective prospecting, referral,and marketing programs promoting agent and brand.
• Provided quotes and wrote new business ensuring client satisfaction was consistently achieved and maintained by delivering an excellent customer service experience using a needs base selling approach for all the.

Richardson, Texas

• Notable Accomplishment: Contributed to the growth of a $6 million agency
• Collaborated effectively with colleagues in order to ensure new business weekly quotas and retention were met; utilized strategic methods such as: networking, marketing and capitalizing on referral
• Responsible for preparing quotes in a timely manner, binding new business and ensuring top quality customer service was provided at all times
• Successfully implemented and executed selling, customer service, and retention processes which resulted in increased sales and the creation of an impressive referral base

Garland, Texas

• Contributed to the growth of the agency by building a strong referral base, quoting and binding new business
• Promptly and effectively resolved customer service needs and provided claims support which contributed to the growth of the agency to ensure the companies stellar reputation was upheld
• Rewarded by increased responsibilities and helped open new satellite office and successfully managed the satellite office