Oversee happenings in the LA Market. Prospecting and closing new members through our integrated CRM system. Database tracking of member conversions and trends. Collaborated with LA partners to build and grow lasting partnerships. Increased customer traffic through our social media platforms (Instagram, Facebook, etc.) increased member engagement, brought on brand ambassadors/influencers, set up promotions. Customer support concierge shifts for members using effective and personal customer-service skills. Supportive role in the launch of two company city expansions. Aid with the execution of events to ensure member high level of satisfaction.