Lily Tan Email & Phone Number

Singapore

* Developing training materials and facilitation for companies in the beauty, medi-spa and spa sector in hybrid manner.* Consult and help re-structure business in the health, beauty, spa & wellness sector.* Facilitate and conduct training for Spa/Beauty/Medi-Spa/Spa companies.* Pre-opening and training

Kuala Lumpur, Malaysia

* Market Swiss products for both face, body & wellness. * Re-launched a range of Cosmeceutical skin care that is developed in Malaysia.* Develop new products for many of the major beauty, aesthetic group's OEM products and treatment.* Managed and develop both East/West Malaysia market as well as the overall education for domestic market and international market for beauty, aesthetic, health & wellness.

Singapore

* Responsible for both the company's B2B & B2C business on marketing and communications strategies, * Overall branding and image. * Annual marketing plans, calendar of campaigns and events, marketing budget and analyze the market and competitors. * To guide the marketing, design and training department, working with a team . * Overseeing both online & offline marketing for beauty brands, product distributions, e-commerce and e-learning platform.

Beijing City, China

*General Manager & Partner of distribution of medical grade skin care products to medi-spa and hospitals. *Building medi-spa and wellness spa across China. *Developed non-invasive medi-spa treatment concept with a invasive treatment efficacy, a patented development tested and proven in the Singapore University Hospital. *Trained and develop team for operations, sales and multi-media/contents.

Hong Kong

* Client management and worked on talent management, retention, deployment and management. Worked on facility concept creation, planning and design, and pre-openings.* Rendered consultancy on market survey, feasibility studies, needs assessments, and operational audits for Marriott International, Starwood, Wyndham International, Cachet, E & O, Hilton Groups and many more local & international hotel resort and wellness brands for Spa, Gym, Fitness & Leisure Activity. Product pairing in accordance to hotel image.* Responsible for team budget & KPI and oversee all the budgets for my portfolio. * New business acquisition.* Lead a team in satellite manner in Asia. Lead pre-opening team.* Develop and train all treatment

Tianjin, China

* Managed pre-opening for the Warner Group of company to setup the new spa/fitness/post-natal/leisure/lifestyle division - Multi-facility Wellness Hot spring with 50 treatment rooms, Male/Female spa, Hot spring thermal pools, Restaurant, conference rooms, multi-function rooms, spa treatment shopping street, cafe, resting rooms, cigar room, jazz bar and a supper club.* Fully responsible for pre-opening budget.* Team building across entities.* Marketing* Survey and pricing

Shanghai, China

• Managed and operated Mandara Spa, Anantara Spa, The Spa and Aequalis including North Asia business from Shanghai office.• Responsible for all budgets North Asia. • New business acquisition and all operational spa KPI.• All pre-opening training for back of house and front of house team on product, sales & treatment training of hotel and spa staff.• Personally managed JW Marriot (Mandara Spa) & Puli Hotel (Anantara Spa) in Shanghai.• Expanded their spa locations from 4 to 15 in 3 years within China, Malaysia, Korea, Indonesia.• Menu development and all training development.

Shen Zhen, China

* Managed and developed business* Develop and grow new business across China, concentrating on local market for both spa & fitness* Work with existing fitness centers to expand their scope of business into beauty/health/slimming sector.* Pre-openings, concepts and trainings* Market survey, Pricing

Singapore

* Revamp all treatment programs across brands* Re-train all staff across brands and countries* Revised all product packaging and contents* Develop new programs* Works closely with marketing team to launch new treatment concepts.* Pre-openings till operational.

Guangdong, China

* Managed a all ladies Spa/Fitness/Wellness Club that spans 10,000 sq m in the World Trade Centre* Develop more new location* Launch Darphin products from France and Cellular Therapy from Switzerland.* Marketing* Members activities , retention program, new members acquisition programs.* Fully responsible for Budget and KPI

Brunei

* Manage the Spa within the hospital/medical center* Recruit "A" team globally and manage team.* Work together with medical team on rehabilitation for patients from sports injuries, heart surgeries, cosmetic surgeries, IVF and psychology.* Develop new programs.* Develop new spas

Wsq Higher Certificate For Healthcare, Rehabilitation Science, Wsq Higher Certificate

EMERGENCY RESPONSE AND CRISIS MANAGEMENT CLIENT EDUCATION IN THERAPY SUPPORT CLIENT ASSESSMENT IN THERAPY SUPPORT INTERVENTION.

Advanced Certificate In Learning And Performance (Aclp), Training, Advanced Certificate

The new Singapore Workforce Skills Qualifications (WSQ) Advanced Certificate in Learning and Performance (ACLP) is a Train-The-Trainer.

Wellness Coaching, Foods, Nutrition, And Wellness Studies, General

High School Diploma, Foods, Nutrition, And Wellness Studies, General

High School Diploma, Business Administration And Management, General

Activities and Societies: 1. Development Personal Effectiveness 2. Enable People 3. Lead Team 4. Cultivate Workplace Relationships 5..

Bachelor Of Design, Interior Design

Bachelor'S Degree, Interior Architecture & Designs

Activities and Societies: Architectural, Interior Design, Animation and BusinessArchitectural, Interior Design, Animation & Business

Cidesco, Beauty Therapy

Activities and Societies: Health, Beauty Therapy, Body Therapy, ElectrologyHealth, Beauty, Body & Electrology