Lily Tam, Shrm-Cp Email and Phone Number

• Utilized iCIMs to track candidate application flow, edit job postings/email templates and upload credentials• Assisted with graduate campus recruitment activities by posting via university job boards, coordinating school visits/presentations and phone screening candidates• Scheduled interviews with appropriate recruiters/hiring managers and managed candidate Kenexa assessment tests• Managed internal mobility program by discussing application process to medically injured/displaced employees • Coached employees through job search process including conducting resume reviews and interview tips• Advocated for internal employees while partnering with HR Business Partners/Managers and in-house medical staff to navigate internal employees through the transfer process• Worked with a total of 80+ employees within one year which successfully led to 60 interviews and 25 transfers• Facilitated I-9 verifications for new hires/employee work authorization renewals via Guardian-LawLogix and Workday• Led I-9 audit project which resulted in the full compliance of 24 active and LOA employees in less than 10 months• Reviewed former employee reports via Workday to verify travel nurses’ eligibility for hire• Organized team meetings/activities including interview days and department events while working within the annual budget • Served as employee engagement champion and partnered with senior leaders to promote the Gallup survey• Supported remote and on-site employees across five offices (total of 50+ team members) by monitoring PTO, ensuring that all have appropriate building and system access

• Tested benefits website, online Open Enrollment (OE) system and HRIS system prior to launch• Arranged OE live meetings and webinars across the U.S., arranged travels and reported expenses• Managed general benefits email inbox and answered employee questions• Recorded Leave of Absences including Short Term Disability, maternity leaves and FMLA leave• Communicated with New Hires by sending orientation invites and enrollment reminder emails• Tracked all documents for qualifying life status changes, domestic partnership affidavits and appeals• Coordinated Flu Shots event and ensured all local Human Resources partners promoted and marketed details to employees• Oversaw 20 Health Fairs throughout the U.S. by coordinating vendor attendances and ensuring all materials arrive on time

• Managed Healthy Activity Challenge(HAC), tracked involvement, and reviewed online and mobile tracking tool with regional leaders• Tested HAC tracking tool, Health Risk Assessment (HRA), online Open Enrollment, and audited Tower Watson Severance process• Benchmarked different company health and wellness incentives and brainstorm strategies to encourage HRA participation• Collaborated with Corporate Communications and Website Developers to update Live Better health and wellness website• Partnered with regional department personnel to update global retirement plans on MercerGold• Prepared for 2015-2020 sustainability goals by gathering wellness program information from Human Resources leaders• Researched bilateral totalization agreements within Latin America, Europe, Asia, Africa/Eurasia• Assessed interest rate and USD conversions for bi-yearly Staff Leave Indemnity benefits• Managed terminated expatriate personal information and ensured Mercer retains most current data• Supported annual Health Fair initiatives

• Posted internship and full time positions on university job boards and career search engines• Evaluated applications and coordinated interviews through Google Calendar and Outlook• Assembled new hire packets and on-boarded employees and interns• Maintained employee paid time off during each payroll cycle

• Interviewed, evaluated, and managed student applications for Internship Placement Program • Reviewed undergraduate and graduate student resumes and provided feedback• Sourced, screened, and recruited potential interns for various companies• Supported program's business development by researching and contacting potential host companies• Represented the Internship Placement Program at Internship Fairs, Career Fairs and Work Abroad Fairs• Assisted in company events including the Mitsui Forums, annual Capco events, Networking Workshops• Prepared for World Trade Week by maintaining guest list, award nominations, and volunteer responsibilities

• Prepared for various events including Fashion’s Night Out Press Conference and Pow Wow Convention 2010• Researched domestic and international food events and their sponsorships• Created and participated in an intern campaign to promote city tourism goal of 50 million visitors