I used to work at a hotel, and at a hotel reservation center, a lot of the things in this really happen, there are a lot of people out there with bizzarre requests. I had this posted on a bulletin board in the hotel office, just to remind me of all the things that I was expected to do.Specialties: I am expected to smile, empathize, sympathize, console, condole, upsell, downsell (and know when to do which), perform, sing, dance, fix the printer, and tell your friends that you're here.