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• Conceptualised an A/B testing project on existence of personalised pricing on online platform and presented to head of department, incorporating theoretical knowledge and skills gained from disciplines such as web scraping and hypothesis testing• Demonstrated time management skills by delivering high quality work across five different workstreams in the span of one month and received commendations from supervisors

• Utilised Microsoft Excel functions such as VLOOKUP and Pivot Table to efficiently manage the huge variety of products from the Chinese vendors• Researched and predicted the trend of the e-Sports market for EpikSpectra to expand its service using Python’s Holt Winter modelling• Handled average of 40 customer enquires daily, resolving customer’s complaint and received numerous customers’ recommendations• Liaise with vendors in the Chinese markets and with the customers in the North American and European in both Mandarin and English• Handled customer complaints effectively, turning multiple unsatisfied customers into loyal customers

• Revamped the industry visit system via redesigning the invitation letter and increased productivity via technology such as GMass and Google Sheets, decreasing the time spent to send a professionally crafted personalized email by more than 95%• Created new industrial link for the club with GSK, opening more opportunities for undergraduates in NUS Biomedical Engineering to pursue a field of their passion• Liaise between the student committee and professional industry members for industrial visits and industrial talk, receiving commendation for the communication and organisation skills from both the committee and industry members• Guided committee members in the Academic Affairs department on the responsibilities and deliverables of Academic Affairs Director, ensuring a smooth handover

• Organised 2 industry events involving faculty members as well as professional industry members which both ended in success, receiving affirmation from the Head of Faculty as well as Head of BMEIA• Converted 16 attendees into an alliance member of BMEIA• Suggested several recommendations that could improve the event process, which were accepted and implemented into the upcoming event• Maintained and create new relations with industry members via email• Carry out administrative matters related to the event planning as well as event implementation• Collected statistics related to the event and analysed it for possible improvements• Reported the event process and post-event analysis to the management of BMEIA

• Two consecutive years of Service Excellence Award and Perfect Attendance Award• Maintained composure and rendered medical assistance to patients in all scenarios• Anointed as the audit medic—responsible for the audit assessment as well as training and guiding junior medics • Rendered medical assistance for patients who require emergency care• Communicated with the command centre for updates on the critical care events• Replenished the medical supplies in the ambulance and ensured the integrity and quality of all the medical supplies