Lim Yan Email and Phone Number

- Handled inbound and outbound call.- Through this experience, it has thought me understanding and patience.- Awarded BACI Star award

- Helped the business to go digitalised during COVID-19 closure of physical shop.- Streamlined and upgrade delivery platform data and device for future operation.- Manage email, GRUB delivery platform, weekly live-band, GRUB social media, online orders, packing, delivery, runner, cashier, server and daily closing of the restaurant.

- Supervising 50 over tables in events- Manage guest concerns and feedbacks.- Maintain quality standards for the food, environment and service provided by my team and I.- Train new employees and assist them along the way.- Been a food runner between kitchen and teams who are facing issues.- Coordinate between kitchen and managers for the timing of food and brewing of tea. - Serving and changing plates for customers.- Assist, plan and respond to event turnover and pre-events cocktail and other need.- Handle sign-out staff in bookings of transport or issue that may occur during sign in.- Aiding Managers in staff allocation, managing part-time staff, the food & beverage flow and event execution.- Analyze and streamline workflow to improve efficiency between my team and customer’s experience.

- Manage the assignment of my team in serving 4-5 tables of food, and drinks. - Turnover events and venue - Training new timer in my team- Food runner and handle beverage for guest- Food coordinator between kitchen and server