Lima Edwin Email & Phone Number

United Arab Emirates

Al Barsha, Dubai

 Monitored and updated stocks. Assisted customers in the showroom. Prepared quotations using Divalto Software.  Updated daily activities using Weavy Divalto software. Responded to customers’ enquiries through email and calls.

Mankhool,Dubai

 Supervised and coordinated the daily activities and operations of the office. Answered phone calls and replied to emails as per customer requirements. Maintained office files and records. Provided assistance to recruit new staff for office. Maintained good communication with marketing specialists and sales engineers. Ordered office supplies. Handled Zoho Books Software for preparing estimates, invoices, expenses, etc.

Ernakulam,Kerala,India

Officer – RPM – Credit Cards Worked in risk team (Buckets). Passed online DRA Tele callers Examination. Authorized field executive to collect the payment.  Provided settlement to the customer as per the bank rules. Informed customers about the CIBIL issues due to non-payment. Communicating with the customers about the credit card payment dues. Arranged executives for field visits if the customer is not available in given contact numbers.  Used AMEYO call center software to contact customers. So we can manage Inbound & Outbound calls.