Carlos Lima Email & Phone Number

Lisboa, Portugal

- Collects and analyses every new need deriving from market changes, internal projects, client requests or simply users requests for enhancement of the system, proposing and documenting the most optimal solutions to meet users and/or client’s expectations, always involving all relevant stakeholders in the process- Understand and analyse the needs coming from the Business or deriving from market changes, proposing sustainable solutions, in line with the entity’s strategic plan, and converting them into detailed requirements- Involve all relevant stakeholders in the process of definition and validation of any new requirement, assessing all potential impacts.- Ensure the implementation of the new features and changes in Production environment.- Follow the go live process, compare the impacts towards expectations and propose adjustments when needed.

Lisboa, Portugal

- Perform control of the operations, distribution of processes and tasks and ensuring priorities, providing regular reports on the activity and team related subjects to Management, attending internal control meetings and following-up on issues resolution;- First point of contact for any questions raised by clients and team members;- Participate and contribute to activity optimization and projects, promote initiatives/innovations within the team that can make the job more efficient;- Assure Team Leader functions while out and whenever needed;- Organize and schedule team meetings;- Monitor staff absences and related tasks reallocation. Ensure that all operational changes are known to the team members;- Perform the initiation and preparation of the onboarding of new Team members.

Lisboa

Experience working in a shared service operations based in Portugal for corporate/market/regional reporting and planning standardize and ad-hoc activities in the USA and EU;Use of market/providers sources to extract, reconcile and analyse financial data. Simplify operations, guarantee data integrity, provide relevant comments for clients decision making processes related to tax and promote clients engagement;Fiscal documentation management, assure that the accounts/clients are correctly documented for each market in order to benefit from a favorable/exemption rate;Reclaim process of withholding tax;Ensure a high level of accuracy to be compliant with statutory requirements within strictly defined deadlines;Act as a pivot for all stakeholders involved (different internal departments, clients, government, ...);Payment reconciliation before pay date based on the rules of DTT/DTA.

Lisboa E Região, Portugal

Back-office and middle office (Corporate Clients) New Contracts and renovations; Equipment expedition (SAP); Data Entry; Documentation analysis; Follow up.

Lisboa E Região, Portugal

Research, processing, analysis and data entry

Setúbal E Região, Portugal

Quality inspection for automotive Industry for all suply chain (raw materialand finished product), using different type of equipments:Elaboration of reports for clients and suppliers;Work directly with Quality and Production departments (knowledge of quality procedures and guarantee its implementation).