Lindsay Macdonald Email & Phone Number

Melbourne, Vic, Au

Providing strategic advice to EducatorData.com leadership, helping them make critical business decisions and shape their journey.EducatorData.com provide analytic insights to the Education sector for more informed, data-driven business decisions.

Apac

As a member of the Asia Pacific Council leadership team, I provide strategic advice to grow the APAC community and build the professional practice in the region.

Helping some of APJ's largest companies grow by strengthening their data, integration and automation capabilities to reduce operating costs and improve business performance and value realisation. I provide strategic consulting advisory and insights to grow business agility and position clients to take advantage of the AI revolution.Responsibilities:• IT strategic consulting and advisory to identify strategic business capability needs, quantify value and help customers make informed… Show more Helping some of APJ's largest companies grow by strengthening their data, integration and automation capabilities to reduce operating costs and improve business performance and value realisation. I provide strategic consulting advisory and insights to grow business agility and position clients to take advantage of the AI revolution.Responsibilities:• IT strategic consulting and advisory to identify strategic business capability needs, quantify value and help customers make informed investment decisions based on measurable business value.• Provide thought leadership and expert advice to internal and external leadership.• Create and deliver business value focused tools, content and enablement to strengthen value based selling capability of all teams across the organisation, to drive regional sales growth.Accomplishments:• Influencing over $2M enterprise sales annually• Internationally recognised for delivering value selling excellence across the APJ region• Delivered strategic analysis which has been used as a basis for customer strategic planning Show less

Melbourne, Victoria, Australia

Responsibilities:• Implement a customer value focussed way of working to increase regional business performance.• Consult with customers to show business value outcomes and ROI from technology adoption.• Establish the APJ Value Consulting team and practice. Accomplishments:• Created a Value Consulting methodology, assets and provided professional development.• Grew organisational capability, increasing regional sales win rates by 12% and revenue per deal by 75%… Show more Responsibilities:• Implement a customer value focussed way of working to increase regional business performance.• Consult with customers to show business value outcomes and ROI from technology adoption.• Establish the APJ Value Consulting team and practice. Accomplishments:• Created a Value Consulting methodology, assets and provided professional development.• Grew organisational capability, increasing regional sales win rates by 12% and revenue per deal by 75%, improving recurring revenue by 75% and reducing churn.• Provided customers with strategic industry and business analysis, with recommendations to improve business efficiency and performance, backed up by executive business cases which show quantified value returns.• Consulted on 57 business opportunities, worth $4.8M annual recurring revenue and $10.7M total contract value in FY2022, with a 36% win rate.• Presented digital transformation roadmaps and business cases to C-suite executives across ANZ in diverse industries including finance, health, education, mining and defence.• Collaborated with US & EMEA teams and strengthened global Value Consulting practice maturity.• Led a Sustainability taskforce to drive DocuSign’s environmental sustainability agenda and impact.• Presented to corporate events internationally on value selling and accelerating time to value.DocuSign is a sector leading $2b+ global software business of over 7000 employees and over 1M customers servicing more than 1b users world-wide. Show less

Responsibilities:• Principle advisor and consultant to the Chief Operating Officer and Senior Vice-President. • Manage strategic and operational enterprise initiatives of institutional importance. • Build strong partnerships and strategic alliances across the organisation, external partners and government agencies.Accomplishments: • Acted on behalf of the COO and represented Monash University. • Represented Australia’s Higher Education sector and… Show more Responsibilities:• Principle advisor and consultant to the Chief Operating Officer and Senior Vice-President. • Manage strategic and operational enterprise initiatives of institutional importance. • Build strong partnerships and strategic alliances across the organisation, external partners and government agencies.Accomplishments: • Acted on behalf of the COO and represented Monash University. • Represented Australia’s Higher Education sector and negotiated between Government, Universities Australia (peak body) and vendor partners to resolve conflict and set the strategy for the National Credentials Platform. • Consulted across business units and leveraged data analytics to accelerate organisational ESG & NetZero reporting.• Lead panellist at the “2021 Business Relationship Management: Unplugged Oceania” APAC regional webinar.Monash University is Australia’s largest university, ranked in the top 1% globally, being a $2.7b organisation comprising 10 businesses plus affiliates servicing over 75,000 customers in 8 countries and supported by over 15,000 staff. Show less

Responsibilities:• Lead the enterprise business digitisation in response to COVID-19.• Provide strategic advice and consultancy to the executive leadership team. • Protect business continuity and revenue.Accomplishments: • Appointed to the enterprise COVID-19 Crisis Management Team.• Provided strategic advice and designed the business transformation roadmap. • Collaborated across business units and solved critical business problems • Transitioned 65,000… Show more Responsibilities:• Lead the enterprise business digitisation in response to COVID-19.• Provide strategic advice and consultancy to the executive leadership team. • Protect business continuity and revenue.Accomplishments: • Appointed to the enterprise COVID-19 Crisis Management Team.• Provided strategic advice and designed the business transformation roadmap. • Collaborated across business units and solved critical business problems • Transitioned 65,000 customers online, protecting the organisation’s core revenue stream. • Provided data analysis and insights to Government to allow over 2000 customers to return on-site, thus beginning the return to ‘normal’ business.• Created and led the implementation of a $3M technology strategy and architecture which established a new digital business and revenue stream, generating commercial partnerships, offering over 100 new products and driving 27% YoY growth (FY20-21).• Provided strategic advice to the CEO on emerging technology, market trends and opportunities. Show less

Melbourne, Australia

Responsibilities:• Act on behalf of the CIO.• Provide the CIO authoritative advice on strategy, emerging issues, risks and opportunities. • Oversee strategic initiatives and foster open and effective relationships across the organisation.Accomplishments: • Acted as CIO, leading the 800+ workforce and reporting to the Chief Operating Officer.• Created the organisation’s first business aligned Technology Strategy, a rolling 3 year, $500M+ investment… Show more Responsibilities:• Act on behalf of the CIO.• Provide the CIO authoritative advice on strategy, emerging issues, risks and opportunities. • Oversee strategic initiatives and foster open and effective relationships across the organisation.Accomplishments: • Acted as CIO, leading the 800+ workforce and reporting to the Chief Operating Officer.• Created the organisation’s first business aligned Technology Strategy, a rolling 3 year, $500M+ investment roadmap which was approved business executive governance board. • Created a $23M, 5 year business case to reduce organisational cybersecurity risk by replacing over 1200 aging servers and 600 legacy applications, which was approved.• Establishing CIO portfolio values, goals and KPI’s for the 800+ person team, implementing monthly performance reviews and continuous improvement.• Created a $56M, 7 year infrastructure lifecycle plan, budget and business case, which was approved.• Provided expert strategy and technology advice to external audiences, including as Keynote speaker presentation at the “IT Service Strategy & Challenges” conference, “Educause” conference (US), “Theta” conference (NZ), and a case study published in the international “Educause Review” journal.The CIO portfolio comprises a $150M+ annual budget and over 800 staff delivering 650+ applications on 26,000+ computers, driving growth across all Monash University business units. Show less

Melbourne, Australia

Responsibilities:• Increase organisational effectiveness through improving relationships• Collaborate between IT and business divisions• Reduce waste, increase effectiveness and achieve greater value from IT investmentAccomplishments:• I created an 8 person customer centric Business Relationship Management (BRM) team which consulted across the organisation and improved IT-Business collaboration from ‘order taker’ to ‘trusted advisor’, increasing organisational technology… Show more Responsibilities:• Increase organisational effectiveness through improving relationships• Collaborate between IT and business divisions• Reduce waste, increase effectiveness and achieve greater value from IT investmentAccomplishments:• I created an 8 person customer centric Business Relationship Management (BRM) team which consulted across the organisation and improved IT-Business collaboration from ‘order taker’ to ‘trusted advisor’, increasing organisational technology ROI.• Appointed Vice-Chair of the global Business Relationship Management Leadership Council (peak body) and appointed Chair of the APAC Council, hosting the 2016 & 2017 conferences and strengthening BRM professional practice. Show less

Melbourne, Australia

Responsibilities:• Lead the $11m business transformational change program to restructure Monash University's core product (course) offering portfolio• Implement transformation across business, policy, systems, organisational change and marketing Accomplishments:• I established a 20 FTE matrix team comprising multiple streams and delivered the $11.2M Course Architecture program 12 months ahead of schedule and A$1m under budget! • Implemented agile… Show more Responsibilities:• Lead the $11m business transformational change program to restructure Monash University's core product (course) offering portfolio• Implement transformation across business, policy, systems, organisational change and marketing Accomplishments:• I established a 20 FTE matrix team comprising multiple streams and delivered the $11.2M Course Architecture program 12 months ahead of schedule and A$1m under budget! • Implemented agile program management and delivered the first release of the new platform in only 11 weeks! Show less

Clayton, Victoria, Australia

Responsibilities:• Provide strategic leadership and technology portfolio management• Support Monash University's core revenue stream (education)• Implement governance, financial, resource, performance, project and risk managementAchievements: • I established and delivered a A$6M portfolio of technology projects and programs, leading a matrix team of 30 FTE.• I facilitated workshops with senior executive and created an Investment Logic which established… Show more Responsibilities:• Provide strategic leadership and technology portfolio management• Support Monash University's core revenue stream (education)• Implement governance, financial, resource, performance, project and risk managementAchievements: • I established and delivered a A$6M portfolio of technology projects and programs, leading a matrix team of 30 FTE.• I facilitated workshops with senior executive and created an Investment Logic which established clear and agreed business goals and criteria for investment prioritisation based on business benefits delivery. Show less

Melbourne, Australia

Responsibilities:• Provide technology leadership and strategy advisory• Improve the administrative systems and operational efficiency of Monash UniversityAchievements: • Created and managed the $5M annual technology portfolio, providing leadership and vision to the 22 FTE team. • Implemented structured program and Project Management methodolgies, a business led governance board, product roadmapping, resource and financial planning and performance… Show more Responsibilities:• Provide technology leadership and strategy advisory• Improve the administrative systems and operational efficiency of Monash UniversityAchievements: • Created and managed the $5M annual technology portfolio, providing leadership and vision to the 22 FTE team. • Implemented structured program and Project Management methodolgies, a business led governance board, product roadmapping, resource and financial planning and performance management. Show less

Australia

General Council chair for the Australia Business Relationship Management Institute (BRMI) Chapter. Also Vice Chair for the BRMI Council (global). The BRMI exists to inspire, promote, and develop global excellence in Business Relationship Management, leading to outstanding business value for organizational success and professional fulfillment of every individual member of the BRM community.

Master Of Business Administration - Mba, Strategy, High Distinction - Awarded Deans Merit List Prize (Top 3% Of Mba Graduates)

Diploma Of Project Management

Postgraduate Certificate In Technology

Postgraduate Diploma In Education

Bachelor Of Science

Project Managment Professional - Pmp, Project Management Professional

An internationally recognised and respected project management qualification. Assessment and accreditation of demonstrated professional.

Business Relationship Management Professional

Safe Agilist

Certified Scrum Master, Agile

Change Management, Practitioner

Best practice OGC guidance on identifying and managing how individuals, teams and organisations respond to change. Mature and insightful.

Management Of Portfolios, Practitioner

Best practice OGC Guidance for managing portfolios of projects and programmes. Mature and tested principles, practices and methodology.

Managing Successful Programs, Practitioner

Best practice OGC guidance on identifying, defining, managing and closing programmes of work. mature and tested principles and themes.

Itil V3, Foundation

Best practice OGC guidance on service delivery and management. Provides a mature and robust methodology for reliable and consistent.

Visual Facilitation

Certificate Of Completion (Mooc), Strategic Management

Winning Presentations

Influencing & Principled Negotiation

Certificate Of Completion, Futurelearn (Mooc), The Secret Power Of Brands

• Project Management: Essential Techniques

• Business Systems Analysis: Essential Techniques