Senior Technical Success Manager
CurrentLeading and enabling Mid Enterprise customers in Observability 3.0.
Jul 2024 - Present
AeroLeads people directory · profile
Albert Lim Email & Phone Number
Senior Solutions Architect @ New Relic | O11Y 3.0 Wizard 🧙♂️| Cloud Expert ☁️
at
New Relic
1 work email found
@newrelic.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Solutions Architect @ New Relic | O11Y 3.0 Wizard 🧙♂️| Cloud Expert ☁️
Location
Atlanta Metropolitan Area, United States, United States
Company size
Who is Albert Lim? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Albert Lim is listed as Senior Solutions Architect @ New Relic | O11Y 3.0 Wizard 🧙♂️| Cloud Expert ☁️ at New Relic, a company with 501 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at newrelic.com and a matched LinkedIn profile for Albert Lim.
Albert Lim previously worked as Senior Technical Success Manager at New Relic and Technical Account Manager II/ Solutions Consultant II at New Relic. Albert Lim holds Bachelor Of Science - Bs, Computer Science from Kennesaw State University.
Company email context
Email format at New Relic
This section adds company-level context without repeating Albert Lim's masked contact details.
{first_initial}{last}@newrelic.com
89% confidence
AeroLeads found 1 current-domain work email signal for Albert Lim. Compare company email patterns before reaching out.
Profile bio
About Albert Lim
If this is your first time coming across my page, welcome!As you take a look around, I hope that you'll learn or find something about my background that sparks your interest to connect with me. I have the mindset of thinking outside the box and always eager to try something new to push for success. As an experienced Technical Account Manager with DevOps skills in the mix, in my 8 years of experiences, I have deployed successful executive-facing enablements and value driven solutions with my customers. I also enjoy taking the time to build relationships with incredible mentors, peers, and friends across different industries. I wouldn't be where I am today, without the support from dozens of leaders, co-workers, and friends who helped push me towards my career goals. That's why I was honored to take on a leadership role on the NAMIC Atlanta, an opportunity to proactively help others, provide a safe space to express ideas, and ensure members’ voices are heard.Additional Specialties: Teamwork, Leadership, Project Management, Software, DevOps, Data Science, Observability, Cloud Architecture, and Technical Solutions Consulting.
Listed skills include Leadership, Data Analysis, Splunk, Sales, and 41 others.
Current workplace
Albert Lim's current company
Company context helps verify the profile and gives searchers a useful next step.
New Relic
9 roles
Albert Lim work experience
A career timeline built from the work history available for this profile.
Technical Account Manager Ii/ Solutions Consultant Ii
- Advise customers on standard methodologies, pros and cons of different approaches, and next steps to take, based on a detailed understanding of their objectives and the value of the solutions they are seeking.- Proactively suggest improvements that would give customers better insight into their systems or a better understanding of their data.- Give.
May 2022 - Jul 2024
Secretary
- Record and send the minutes of the board meetings.- Monitor and respond to the emails in the NAMIC Atlanta Gmail account- Set up the monthly board meeting for the chapter - time and date TBD by the new board- Function as the point of contact from NAMIC national to the chapter and pass on communication as requested.- Partner with the membership.
Jan 2021 - Jan 2023
Sr. Site Reliability Engineer/ Application Engineer Iii
- Subject Matter Expert of a 10-person onshore/offshore team on DevOps best practices and Configuration Management.- Developed and executed plans to successfully lead a 20 hours Pegasystems upgrade execution on a biannual basis.- Managed the availability of over 140 on-premise Linux infrastructures across two Pegasystems applications (call center and offer.
Apr 2022 - May 2022
Platform Devops Engineer/ Application Admin Ii
- Subject Matter Expert of a 10-person onshore/offshore team on DevOps best practices, CI/CD, and Configuration Management.- Created monitoring and observability on Pegasystems applications utilizing tools such as Splunk and New Relic.- Performed big data analysis to generate KPI reporting and storytelling dashboards.- Developed plans to successfully lead.
Jul 2018 - Apr 2022
App Dev Co-Op
Took roles as a software engineer (front-end development) and a data analyst throughout alternating four semesters Co-Op rotations. I worked concurrently with the Field Service IT and Enterprise Data Services department. Responsibilities include but not limited to:- Developed an analytical tool to reduce trouble calls to the Comm. Center with MEAN stack.
May 2016 - Jul 2018
Advanced Analytics It Intern
Took a role as an Enterprise IT Admin for the Enterprise Systems and Services division. Responsibilities include but not limited to:- Worked closely with the Architecture and Innovation team to solve the current challenges in technology and create the next innovations. - Managed and maintained GP Enterprise MyIT SharePoint site using Microsoft SharePoint.
Jan 2018 - Apr 2018
Intramural Sports Supervisor
Started working as a supervisor during my freshman year in college while attending Southern Polytechnic State University, which is currently known as Kennesaw State University. Responsibilities include but not limited to:- Maintained order on and off the playing field during intramural competitions.- Helped with equipment and field maintenance, including.
Sep 2014 - Apr 2017
Java Teaching Assistant
Started working as a Java tutor during my sophomore year in college. Responsibilities include but not limited to:- Guided students to improve Java knowledge through tutoring sessions.- Assisted around 40 students with Java I assignments.- Scheduled and maintained regular office hours to meet with students.- Notified instructors of errors or problems with.
Jan 2016 - Dec 2016
Team & coworkers
Colleagues at New Relic
Other employees you can reach at newrelic.com. View company contacts for 501 employees →
RR
Ramana Reddy Medagam
Colleague at New Relic
Prakasam, Andhra Pradesh, India, India
View →
JV
Joe Villari
Colleague at New Relic
Raleigh, North Carolina, United States, United States
View →
AO
Amy O'Donovan
Colleague at New Relic
Ireland, Ireland
View →
KP
Keagan Peet
Colleague at New Relic
Atlanta, Georgia, United States, United States
View →
DB
David Barter
Colleague at New Relic
San Mateo, California, United States, United States
View →
JS
Jeremy Smatana
Colleague at New Relic
Vancouver, Washington, United States, United States
View →
UB
Utsav Banerjee
Colleague at New Relic
Hyderabad, Telangana, India, India
View →
CD
Christopher Duke
Colleague at New Relic
San Francisco Bay Area, United States, United States
View →
PG
Patrick Goddard
Colleague at New Relic
Salt Lake City, Utah, United States, United States
View →
CC
Cindy Chen
Colleague at New Relic
San Francisco Bay Area, United States, United States
View →
Ramana Reddy Medagam
Colleague at New Relic
Prakasam, Andhra Pradesh, India, India
View →
JV
Joe Villari
Colleague at New Relic
Raleigh, North Carolina, United States, United States
View →
AO
Amy O'Donovan
Colleague at New Relic
Ireland, Ireland
View →
KP
Keagan Peet
Colleague at New Relic
Atlanta, Georgia, United States, United States
View →
DB
David Barter
Colleague at New Relic
San Mateo, California, United States, United States
View →
JS
Jeremy Smatana
Colleague at New Relic
Vancouver, Washington, United States, United States
View →
UB
Utsav Banerjee
Colleague at New Relic
Hyderabad, Telangana, India, India
View →
CD
Christopher Duke
Colleague at New Relic
San Francisco Bay Area, United States, United States
View →
PG
Patrick Goddard
Colleague at New Relic
Salt Lake City, Utah, United States, United States
View →
CC
Cindy Chen
Colleague at New Relic
San Francisco Bay Area, United States, United States
View →
6 education records
Albert Lim education
Bachelor Of Science - Bs, Computer Science
Kennesaw State University
Bachelor Of Science - Bs, Chinese Language, Culture, And Business
Zhejiang Gongshang University
Bachelor Of Science - Bs, Computer Science
Georgia Institute Of Technology
Bachelor Of Science - Bs, Computer Science
Southern Polytechnic State University
Education record
Wheeler Magnet School
Education record
Sekolah Damai
FAQ
Frequently asked questions about Albert Lim
Quick answers generated from the profile data available on this page.
What company does Albert Lim work for?
Albert Lim works for New Relic.
What is Albert Lim's role at New Relic?
Albert Lim is listed as Senior Solutions Architect @ New Relic | O11Y 3.0 Wizard 🧙♂️| Cloud Expert ☁️ at New Relic.
What is Albert Lim's email address?
AeroLeads has found 1 work email signal at @newrelic.com for Albert Lim at New Relic.
Where is Albert Lim based?
Albert Lim is based in Atlanta Metropolitan Area, United States, United States while working with New Relic.
What companies has Albert Lim worked for?
Albert Lim has worked for New Relic, Namic - Atlanta, Inc., Cox Communications, Georgia-Pacific Llc, and Kennesaw State University.
Who are Albert Lim's colleagues at New Relic?
Albert Lim's colleagues at New Relic include Ramana Reddy Medagam, Joe Villari, Amy O'Donovan, Keagan Peet, and David Barter.
How can I contact Albert Lim?
You can use AeroLeads to view verified contact signals for Albert Lim at New Relic, including work email, phone, and LinkedIn data when available.
What schools did Albert Lim attend?
Albert Lim holds Bachelor Of Science - Bs, Computer Science from Kennesaw State University.
What skills is Albert Lim known for?
Albert Lim is listed with skills including Leadership, Data Analysis, Splunk, Sales, Mathematics, Microsoft Office, Java, and Tableau.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial