Alex Lim Email & Phone Number

Singapore

• Lead teams to engage staff and customers, define their needs, recommend and implement business solutions to level up the department's operational efficiency and customer service excellence
• Analyse home purchase data and integrate Singaporeans’ future housing needs into the formulation of new public housing policies
• Chart and prioritise the department's business IT solutions and systems, and serve as ops-tech bridge between business users and technical teams
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• Provide executive status reporting to C-suite management on key project deliverables
• Onboarded to the Public Service Division’s Service Delivery Talent Leadership Development Programme Show less

Singapore

• Led a team of IT business analysts to study and implement business plans which impact some 200,000 citizens annually
• Provided expertise in management of business IT solutions, including equipping users with data analytics skills
• Provided high-level updates and recommendations to senior management through regular stakeholder reports and presentations
• Editor-in-chief for the department’s in-house workplace and lifestyle magazine

Singapore

• Oversaw marketing, operations and press information for more than 10,000 public housing apartments offered for sale annually
• Managed annual disbursements of SGD 300M in government housing grants
• Delegate for annual conferences on housing/urban policy matters and engaged senior foreign government officials, while aiding in the planning and execution of the conferences

Singapore

• Provided legal conveyancing services to home buyers, and was awarded SPRING Singapore’s Excellent Service Award based on positive customer feedback
• Conducted sales operations and public policy training for new and cross-department staff
• Keynote speaker on purchasing an HDB apartment under HDB’s Heartland Public Talks programme

Master Of Business Administration (M.B.A.)

• Awarded NUS MBA Local Scholarship • Hosted the 3rd Asian Monetary Policy Forum and 4th Asian Bureau of Finance & Economic Research.

Master Of Business Administration (M.B.A.), Exchange Programme

Bachelor Of Science, Biomedical Sciences

Education record