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As a seasoned executive committed to fostering growth and seizing opportunities, I've left a lasting impact on the dynamic wireless and telecom sector globally. Integrating extensive engineering expertise with sharp business acumen, I consistently surpass strategic objectives. My leadership ethos revolves around driving transformative initiatives in operational optimization and pioneering innovative strategies that foster continual progress.My journey involves adeptly navigating complex landscapes, overseeing multi-million-dollar capital projects, and guiding diverse teams in consumer marketing strategy and technology operations. I am deeply passionate about shaping technology roadmaps to deliver seamless, frictionless customer experiences, prioritizing customer-centric approaches, and championing disruptive innovation that challenges the status quo.As a humble yet impassioned thought leader, my insights are enriched by firsthand customer experiences and a profound understanding of industry dynamics. I firmly believe in the transformative power of disruptive innovation and excellence to propel industry evolution. Let's connect to explore new opportunities and collaboratively drive meaningful change.
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Chief Growth OfficerOxio Oct 2024 - PresentNew York, Ny, Us -
Avp Network & Wholesale MonetizationAt&T Jan 2024 - PresentDallas, Tx, UsDriving revenue growth and profitability within the wholesale MVNx segment of the business through new business development, strategic partnerships, revenue optimization strategies, building a "Dynamic Pricing Engine Fabric," and product development initiatives. -
Avp Growth Strategy & Tech TransformationAt&T Aug 2022 - Jan 2024Dallas, Tx, Us- Strategy Development and Evolution: Build a 5-year strategic roadmap of Future Distribution Sales Mix with executable go-to-market initiatives.- Develop and enable sales channels to meet the customer where they want to engage: solutioning of two-way conversational messaging cross-carriers, consumer growth in small/mid-size business - Develop, Design, and Operationalize multi-million dollar strategic partnerships as a growth engine: Enterprise partnership for Wireless and Fiber -
Director Product Development, Technology - Mvno PlatformAt&T Oct 2021 - Jul 2022Dallas, Tx, Us- Established PMO tracking and reporting: for projects bringing in est. $500M/year in revenue.- Implemented MVNO features and functionality and conceptualized long-range product roadmaps for resellers (e.g., eSIM, oRAN, and 5G architecture)- Designed triage and escalation process flow for MVNO client customer CARE -
Director Of Customer Experience StrategistAt&T 2020 - Sep 2021Dallas, Tx, Us- Leverage industry trends, competitive analysis and consumer preferences and behaviors, to improve customer journey transformation effort for Mobility and Broadband Network Net Promoter Score- Led the customer journey transformation effort, accountable for 45% of NPS, the single most significant NPS driver for Wireless and Broadband Network.- Led strategic initiatives: Digital application transformation with Customer network data ingest, increased Wi-Fi calling adoption by 3x, cell booster “out-of-box” transformation, and customer Fiber migration acceleration -
Director Of Finance Business OperationsAt&T 2019 - 2020Dallas, Tx, UsProgram managed strategic initiatives to improve Mobility expenses - e.g., reduce Buyer's Remorse returns, Involuntary churns, marketing/fraud analytics- Managed a portfolio that yielded ~$600M annual savings by reducing Expense Leakage.- Spearheaded Buyer's Remorse Equipment Loss project and beating year-end target with 32% YoY improvement- Managed projects with cross-functional teams (Sales Ops, Chief Data Office, Legal and various sales channels) to analyze, develop and execute projects. -
Chief Of StaffAt&T 2017 - 2019Dallas, Tx, Us- Central point for the President of Technology Operations, driving organizational alignment, communications, and operations. -
Director Of Global Technology PlanningAt&T 2015 - 2017Dallas, Tx, Us- Led utmost strategic priorities - e.g., Dark Fiber, Edge core D2, 5G pilot and first field application- Managed capital of $500M and successfully improved expenses by 17% through efficient project management and reporting platform transformation.• Business analysis for various Software Defined Network products and technical support services (e.g., Voicemail platform, transport) -
Director Of Radio Access Network EngineeringAt&T Aug 2011 - May 2015Dallas, Tx, Us- Led large cross-functional team (Design, Construction & Engineering, Operations) for the Rocky Mountain Region- Managed operational RAN configuration, day to day RAN operations, certification of operational readiness and strategic plans to achieve operational targets and business objectives through managing and coordinating from design, construction planning to sites and markets live. - Successfully turned around an under-invested market by 3x, managing half a billion dollar of capital- Transformed engineering operations and improved build cycle-time by 10%- First in the nation to win the #1 position in the Net Promoted Score for the best network claim and Root Metrics. -
Ran EngineeringEricsson & At&T 2001 - 2011Held various RAN role - design, build and operate the wireless and wireline network
Angela Lim Skills
Angela Lim Education Details
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Smu Cox School Of BusinessMaster Of Business Administration (Mba) -
University Of LiverpoolElectrical And Electronics Engineering
Frequently Asked Questions about Angela Lim
What company does Angela Lim work for?
Angela Lim works for Oxio
What is Angela Lim's role at the current company?
Angela Lim's current role is Chief Growth Officer @ OXIO.
What is Angela Lim's email address?
Angela Lim's email address is an****@****ail.com
What is Angela Lim's direct phone number?
Angela Lim's direct phone number is +1 210 821*****
What schools did Angela Lim attend?
Angela Lim attended Smu Cox School Of Business, University Of Liverpool.
What skills is Angela Lim known for?
Angela Lim has skills like Telecommunications, Wireless, Ran, Lte, Wireless Technologies, 4g, Rf Engineering, Cellular Communications, 3g, Hspa, Umts.
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