I am a professional in the areas of Electronics and Electrotechnical.I developed skills in implementing service teams, after-sales department with technical assistance in the laboratory and at the customer's facilities. Expertise in developing work processes and procedures for multidisciplinary customer support teams and utility installations in civil works.I have solid knowledge in field service engineering or field service engineer, working as help desk and hot line support, as well as supporting technicians in the field.Extensive resourcefulness in training, developing and managing teams, implementing actions to increase profitability, customer loyalty, business expansion, with analysis of processes and procedures, technical and negotiation capacity of the team of employees with the client.Long experience in the maintenance of production systems, industrial and commercial automation equipment, practice and knowledge of maintenance of electronic boards at component level. Skill in using electronics analysis laboratory instruments.Responsibility, planning, communication and systemic vision are skills that complement my profile