Chee Yong Lim Email & Phone Number

Singapore

• Developed and ran mandatory training programmes for all first-time managers to guide their teams on innovation projects
• Developed toolkits and asynchronous learning content to guide staff on approaching innovation
• Developed an enterprise-wide process map to facilitate identification of potential gaps for innovation or transformation
• Guided project teams to design and run efficient experiments to bring about impactful transformation to the organisation

Singapore

• Led a team that engaged over 10,000 seniors on basic digital literacy over 1 year through collaborations with community partners including grassroots, volunteer groups, nonprofits, commercial companies, and other.
• Onboarded over 1,000 hawkers and heartland merchants onto e-payment and other digital enablement solutions over 1 year by studying the digital gap and finding the right solutions
• Led a project with the involvement of volunteers from a nonprofit organisation to reach out to over 2,000 residents and merchants on adopting and redeeming CDC Vouchers

Singapore

• Developed the digital transformation framework for IMDA
• Developed and executed the staff engagement strategy to cultivate a digital-first and innovation mindset in officers
• Developed and executed an incubation programme for grounds-up digital innovation projects
• Led the organisation-wide scale-up of RPA adoption
• Advised on digital innovation projects across various business units

Singapore

• Co-led an organisation-wide review on operational processes and provided recommendations on improvements for efficiency
• Led the creation of the organisation playbook for operational processes and principles
• Led 3 organisation-wide adoption of platforms for communications and scheduling
• Designed and managed the delivery of technology infrastructure for Cuppage Terrace office
• Initiated and led the implementation of a dashboard for data consolidation and visualisation
• Managed project finance for technical improvements

Singapore

• Managed end-to-end service management with clients
• Designed and oversaw the delivery of programmes and ensuring that they met objectives
• Managed and coordinated corporate innovation programmes and key initiatives within programmes
• Managed programme budgets and preparation of forecasts
• Prepared and presented post programme reporting and analysis to management and clients
• Supported participants of acceleration programmes

Singapore

• Re-engineered sales processes leveraging on technology to maximise efficiency and reduce need for manpower
• Managed data collection and analysis on membership and sales trends
• Advised sales and management teams on strategy based on trends in product lines
• Managed all membership contracts

Facilitate trainings and activities focused on financial literacy

Singapore

• Facilitate trainings and trails
• Facilitate experiential showcases and exhibitions
• Conduct trainings for peers
• Conduct activities with partners to educate youths

Singapore

• Developed and maintained select partnerships for the incubation programmes
• Managed social media channels and other outreach for incubation programmes
• Enrolled and managed the incubatees
• Developed content for incubation programme workshops
• Managed logistics for events organised at the organisation's premises
• Managed event space bookings

Singapore

• Supported the designing of start-up incubation programmes
• Advised entrepreneurs at incubation workshops
• Enrolled participants for incubation programmes
• Supported publicity for incubation programmes
• Designed and distributed marketing collaterals for incubation programmes
• Facilitated incubation workshops

Bachelor Of Science (Hons), Information Systems And Management, Second Class Honours (Upper Division)

Diploma, Business Information Technology