Claudine Lim

Claudine Lim Email and Phone Number

MBA | Product Marketing | Product Portfolio Management | Market & Competitive Intelligence @ Lexmark
lexington, kentucky, united states
Claudine Lim's Location
Cebu, Central Visayas, Philippines, Philippines
About Claudine Lim

Solutions Portfolio Manager with over 10 years of solid experience in project management, data analytics, market research, business reporting, and competitive intelligence. Greenbelt-certified. Newly minted MBA graduate with interest in business research, strategic management, and organizational development.

Claudine Lim's Current Company Details
Lexmark

Lexmark

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MBA | Product Marketing | Product Portfolio Management | Market & Competitive Intelligence
lexington, kentucky, united states
Website:
lexmark.com
Employees:
10488
Claudine Lim Work Experience Details
  • Lexmark
    Solutions Portfolio Manager
    Lexmark Feb 2024 - Present
    Cebu, Central Visayas, Philippines
    Product Marketing | SW Portfolio Management | SW Withdrawal Process | Management of Special Product Request for Software and Solutions Acts as product marketing manager directly reporting to the Director of Software and Services Marketing. Acts as liaison between SW Marketing and various Development teams based in Cebu, India, and the US. Conducts product marketing tasks for WW embedded solutions framework (eSF) apps and Mobile apps portfolio. Conducts market research/competitive assessment on Lexmark products/platform vs. other vendors. Provides recommendations/marketing guidance pertaining to portfolio-related decisions. Creates marketing bulletins/announcements pertaining to status of software products. Acts as process owner for all SW withdrawal process. Manages/monitors special product requests for software from worldwide customers. Performs special projects pertaining to report set-up and process improvement, among others.
  • Lexmark International (Asia Pacific)
    Associate Portfolio Manager
    Lexmark International (Asia Pacific) Oct 2019 - Jan 2024
    Cebu City
    Product Marketing | HW Portfolio Management (Low-end/SMB) | Global Product Launch & Announcements | Pricing & Country Ship To List Data Mgt | Global Competitive Product Positioning | HW Portfolio Order & Sales Tracking Performs product marketing tasks directly reporting to the Hardware (HW) Portfolio Manager. Acts as liaison between HW Marketing and other cross-functional teams based in Cebu and the US. Manages the A4 Mono Low-end hardware product portfolio. Reviews Go-to-Market strategies for Enterprise, Open Channel, and BSD products. Conducts product positioning relative to the products’ price and hardware specifications. Leads price positioning initiatives with Field Marketing and Pricing teams from Cebu, AP, LAD, and the US. Recommends pricing per device based on competitor and previous generation models, per path to market. Conducts model rationalization with Product Delivery/Supply Chain team. Manages product portfolio database through the Enovia PLM tool. Leads Country Ship-To activity with Field Marketing teams worldwide. Manages product launch activities such as reporting and data management, among others. Audits launch collaterals such as (but not limited to) product disclosures, competitive side-by-side reports, battlecards, and information published online (Lexmark and 3rd party websites). Conducts market research and competitive assessment on Lexmark products vs. other vendors.
  • Lexmark
    Competitive Intelligence Analyst
    Lexmark Apr 2018 - Sep 2019
    Cebu
    Competitive Overview Package Reporting | Side-by-side Comparison with respect to Product Status, Pricing, and Positioning | Competitive Research with focus on the A4 Laser segment | Top Competitor Reporting & Vendor Data Management Monitors competitor performance and conduct competitive assessment on Lexmark products vs. other vendors, directly reporting to the Hardware (HW) Product Marketing Manager. Manages Top Competitors Report relative to product status, market share, and positioning. Creates vendor-specific reports such as the Competitive Overview Packages, Competitive Devices at a Glance, and Competitor Product Announcements, among others. Leads “Unboxing” activities as part of competitor product monitoring. Monitors market and industry news related (but not limited) to new product announcements and vendor press releases, among others. Conducts research/competitive assessment and provide recommendation as to the direction of the product portfolio. Utilizes research tools such as: Buyers Lab (KeyPoint Intelligence), International Data Corporation (IDC), gap Intelligence, Industry Analysts, Inc., and The Recycler, among others. Performs special projects pertaining to data management such as the Improvement of the Country Ship-to List (CSTL) Live File and the Creation of the A4 Mono Small Workgroup HW Pricing Compilation File.Reporting & Research Tools: Buyer's Lab/KeyPoint Intelligence | IDC Tracker | gap intelligence | Wirth Consulting | Industry Analysts, Inc. | Power BIRecognition/s: Manager's Appreciation Award
  • Lexmark International (Asia Pacific)
    Market Intelligence Analyst
    Lexmark International (Asia Pacific) Nov 2015 - Apr 2018
    Cebu City
    Pricing Guidance Analysis | Quarterly Market Share Package | Monthly Geo Marketing Sections Report | Market Share & Vendor Profile Creation for Competitive Overview Package Reports | Market Share Data Preparation for Top 3 Models by Segment/Device/Vendor Reports Monitors industry- and market-wide performance by Lexmark products per geography, reporting directly to the Global Market Intelligence Manager. Conducts quarterly pricing guidance analysis for Lexmark A4 Mono & Color products  Monitors/maintains pricing guidance initiatives on key Lexmark competitors. Generates quarterly Market Share Package Reports for various price segments (A4/A3) and work groups (SoHo/SMB/Enterprise). Generates monthly Geo Marketing Sections reports covering NA, EMEA, APAC, and LATAM Creates Market Share Slides, Vendor Profiles, and Trend Analysis for Competitive Overview Package reports Generates A4 and A3 Market Share data for Top 3 Models by Segment reports Utilizes research tools such as: SAP, Power BI, IDC Tracker, and Excel.Reporting Tools: SAP | Analysis for Excel | Tableau/Power BI | IDC TrackerRecognition/s: Quarterly Top Performer for Sales & Marketing Operations Department (Q4 2016) | Annual Overall Top Performer for Sales & Marketing Operations Department (2016) | Quarterly Recipient, Lexmark iDesign Award for SMO (Q2 2016)
  • Ncr Corporation
    Business Operations Reporting Analyst
    Ncr Corporation Feb 2010 - Jun 2015
    Cebu City
    Revenue, Order, & Forecasting Reports Generation | Key Performance Indicator (KPI) & Committed Ship Date (CSD) Reports Management for NCR-IPS Sales, Manufacturing, and Executive Teams | Metrics Reporting and Schedule Adherence Tool Maintenance | Salesforce Leads/Opportunities/Pipeline Customers Monitoring Generates revenue, open order, and forecasting reports for NCR-IPS (Interactive Printer Solutions) sales and executive teams, reporting under the Global Sales Reporting Team. Generates Key Performance Indicator (KPI) and Committed Ship Date (CSD) reports for NCR-IPS manufacturing teams. Monitors leads, opportunities, and pipeline customers through the global NCR Salesforce tool. Generates performance metrics reports for internal NCR-IPS teams. Manages the Global Sales Reporting mailbox and Schedule Adherence tool of NCR-IPS teams. Leads six sigma projects such as the ‘Streamlining of Customer Interaction Center Performance Metrics Process’ selected as entry for Greenbelt Six Sigma certification.Projects: Streamlining and Consolidation of Global Revenue, Open Order, and Forecast Reports | Automation of Global Open Order Report | Automation of Sales Performance Report | Streamlining of Customer Interaction Center Performance Metrics Process | Creation of Schedule Adherence Monitoring Tool | Contract Realignment Drive for UK thru Revenue and Open Order Data AnalysisReporting tools: Salesforce | EDBI Business Objects (formerly EDW) | ERP (for US, FR, UK, CA, MX Operations) | Onyx (for NZ Operations) | SDC (for MEA & Chile Operations) Recognition/s: Certified, Greenbelt Six Sigma (May 2014) | Quarterly Top Performer Award (Oct 2013) | Most Valuable Contributions Award (April 2011)
  • Robinsons Land Corporation
    Business Development Specialist
    Robinsons Land Corporation Sep 2008 - Jan 2010
    Cebu City
    Realty Tax Payments, Business Permits, & Real Estate Licenses Processing | Title Transfers | Inspection of Properties with Land Development Potential | Review and Verification of Sales Documents | Comparative Study on Local & National Real Estate Projects | Order Management | After-sales Transactions (e.g. Commission Processing, Internal/External Client Relations, and Payment Monitoring) Manages the sales documentation process, reporting under the Branch Head of the Cebu Sales Office. Takes charge of after-sales transactions such as processing of commissions and monitoring of client payments, among others. Conducts ocular inspection of properties with land development potential. Processes title transfers, business permits, and tax payments to ensure smooth business operations of the Cebu sales office. Assists the Sales and Marketing Team in conducting product knowledge seminar, ingress/egress of exhibits, and events management. Secures real estate licenses in coordination with local government units like BIR, DENR, HLURB, Register of Deeds, and the City/Municipal Treasurer’s offices, among others. Conducts competitive analysis on various real estate projects located within (local) and outside (national) Cebu. Processes purchase and supplies requisition through the SAP tool.

Claudine Lim Skills

Customer Service Project Management Ms Excel Vba Ms Powerpoint Dmaic Lean Thinking Lean Six Sigma Reporting Data Analysis Market Intelligence Market Research Business Development Business Process Improvement Data Analytics Marketing Strategy Marketing Management

Claudine Lim Education Details

  • University Of The Philippines (Cebu City)
    University Of The Philippines (Cebu City)
    Business Administration And Management, General
  • Silliman University (Dumaguete City)
    Silliman University (Dumaguete City)
    3.6/4.0
  • Ferris University (Yokohama, Japan)
    Ferris University (Yokohama, Japan)
    Global And Inter-Cultural Studies

Frequently Asked Questions about Claudine Lim

What company does Claudine Lim work for?

Claudine Lim works for Lexmark

What is Claudine Lim's role at the current company?

Claudine Lim's current role is MBA | Product Marketing | Product Portfolio Management | Market & Competitive Intelligence.

What schools did Claudine Lim attend?

Claudine Lim attended University Of The Philippines (Cebu City), Silliman University (Dumaguete City), Ferris University (Yokohama, Japan).

What skills is Claudine Lim known for?

Claudine Lim has skills like Customer Service, Project Management, Ms Excel, Vba, Ms Powerpoint, Dmaic, Lean Thinking, Lean Six Sigma, Reporting, Data Analysis, Market Intelligence, Market Research.

Who are Claudine Lim's colleagues?

Claudine Lim's colleagues are Terry Heeter, Philip Male, Erika Hiszem, Michael Weatherbee, Jon Eli Bocanegra, Isa Zhao, Jane Jocelyn Batino.

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