Dianne Lim Email & Phone Number

• Strategy & Planning for SCE's Information Technology Department, with experiences across strategic planning, regulatory filings, and budget and operations. Strategic Planning:
• Strategic Planning development project management. Runs weekly stand up to ensure completion of tasks. Leads interviews and information gathering sessions with leaders across the departments as input for IT strategy..
• Led the General Rate Case filing for IT Operations… Show more Strategy & Planning for SCE's Information Technology Department, with experiences across strategic planning, regulatory filings, and budget and operations..
• Led the General Rate Case filing for IT Operations, Cybersecurity, and Digital Accelerator. Resulted in minimal reductions from the CPUC in the 2021 case.
• Led IT benefits portion of the Customer Service Re-platform case. Service & Delivery Optimization (Department Re-organization) Program:
• Project Management Office at a program and work stream level for a department wide re-organization to the Plan, Deliver, Run model.

• Organizational Development:
• Participate in the development and implementation IT Strategy Formulation and Investment Planning Processes; Processes are fully operational and utilized in the Department
• Led the development of several process standards implementation by gathering requirements, developing solutions, and socializing solutions to key stakeholders Business Strategy and Maturity Plan Development:
• Planned and conducted employee focus groups to gather input… Show more Organizational Development:
• Planned and conducted employee focus groups to gather input towards IT Business Strategy and EA Maturity Plan. Workshops attended by ~20 participants each.
• Developed a 3- year IT Business Strategy with IT Leadership team via research, workshop development, and workshop result analysisInvestment Planning:

Irwindale

• Promoted from Associate to Mid-level after 16 months. Projects Include: Process Improvement Projects: Lead analytical efforts and drive implementation of process solutions across multiple areas resulting in improved.
• Gathering and documenting requirements, identifying pain points, root causes, and solutions
• Analyze data and metrics to validate… Show more Promoted from Associate to Mid-level after 16 months. Projects Include: Process Improvement Projects: Lead analytical efforts and drive implementation of process.
• Analyze data and metrics to validate pain points and solution impactsSAP Usability- User Experience Improvement Program & Mobility Initiative:
• Gathered business requirements the first set of SCE mobile apps & SAP custom apps
• Developed user interface prototypes

• Enterprise Information Management Program:
• Conduct industry best practice research for strategy development and road map creation
• Monitor and maintain program plan and action items and follow up with responsible party for completion
• Develop and distribute bi-weekly program status report to senior management
• Develop program meeting agendas, coordinating with presenters and program steering team
• Create program communication materials distributed to senior… Show more Enterprise Information Management Program:

• Analyzed trends, conducted interviews, and provided recommendations for Leadership off-sites; results and recommendations utilized to plan future off-sites
• Increased efficiencies by establishing structure for the BOC director document management system
• Developed and distributed job aids to the BOC division in support of the enterprise file maintenance program
• Developed presentations to support the IT Summer Internship Program; tools have been leveraged in future years’… Show more
• Developed presentations to support the IT Summer Internship Program; tools have been leveraged in future years’ program
• Assisted with the coordination of the IT Internship Welcome Breakfast attended by 60 interns, IT Directors, and the Chief Information Officer

Irvine, CA

- Part of the start up team, spearheading all of the marketing initiatives, including loyalty and rewards programs, social media presence, corporate relationship management, and website development. Fruit & Vegetable Infused Treats. www.fluffybunsbakery.com

AAPA is a non-profit organization that seeks to inspire, develop and promote Asian Americans to achieve maximum career and leadership potential. · Spearheaded the creation of the AAPA Volunteer Staff team to further advance AAPA's mission of developing Asian Americans to achieve their leadership potential; The team built a foundation for future program.

Los Angeles

• Counseled more than 20 high risk students to ensure their retention at the University; Reached 100 % retention during the year
• Built class curriculum and training materials to develop student leaders on campus
• Organized and facilitated educational workshops and events for students in career and leadership development

• Increased student attendance 25% at the 2008 Media and Entertainment Night by partnering with other student leaders in launching campus-wide event publicity campaigns
• Assisted in the organization of the 2008 Media and Entertainment Night by contacting and securing various firms’ attendance
• Designed various communications distributed to 2,500 members throughout campus

• Increased membership 30% by launching a campus-wide advertising campaign
• Expanded the role of PR Chair by developing and executing a new outreach strategy to build relationships with other campus philanthropic organizations
• Coordinated a team of eight in launching advertisement efforts to raise funds for an inner city children summer camp
• Named the top fundraiser of the team in fighting against Pediatric AIDS for the Dance Marathon
• Awarded the highest category of… Show more
• Awarded the highest category of Membership Award for service hours committed during the year Show less

B.A., Psychology, Economics

Education record