General Manager
CurrentAs the manager of STOA, I oversee the day-to-day operations, marketing, and creative direction of the business. I ensure the studio runs smoothly and maintains a strong brand presence while focusing on client satisfaction and business growth.Key Responsibilities:-Manage all operational aspects of the studio, including staff coordination, scheduling, and client services.-Develop and execute marketing strategies to attract new clients, retain existing ones, and build community engagement.-Create and manage digital marketing campaigns, including social media and online advertising.-Design visually appealing marketing materials such as social media content, and promotional graphics to enhance the studio's branding.-Oversee financial management, budgeting, and business development strategies to ensure the studio’s profitability and growth.-Foster relationships with clients, partners, and vendors to support the studio’s reputation and expand its reach within the community.-Ensure a high standard of customer service and satisfaction, focusing on delivering a welcoming, supportive environment for all clients.Specialties:Studio operations managementMarketing and brand developmentSocial media and digital advertisingGraphic design and promotional materialsClient relations and business growth strategiesBy combining my expertise in marketing, design, and business management, I help ensure STOA is a trusted destination for personalised fitness services and a thriving business in the local community.