Fang Ning Lim
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Fang Ning Lim Email & Phone Number

Senior Manager, Customer Experience Division (CXD) at Ministry of Social and Family Development, Singapore (MSF)
Location: Singapore 6 work roles 2 schools
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Role
Senior Manager, Customer Experience Division (CXD)
Location
Singapore
Company size

Who is Fang Ning Lim? Overview

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Quick answer

Fang Ning Lim is listed as Senior Manager, Customer Experience Division (CXD) at Ministry of Social and Family Development, Singapore (MSF), a with 1619 employees, based in Singapore. AeroLeads shows a matched LinkedIn profile for Fang Ning Lim.

Fang Ning Lim previously worked as Senior Customer Experience Designer and Researcher at Mach49 and Senior Customer Experience Designer/Researcher at Mach49. Fang Ning Lim holds Bachelor Of Arts - Ba, Psychology, Distinction from National University Of Singapore.

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Ministry of Social and Family Development, Singapore (MSF)

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About Fang Ning Lim

Fang Ning Lim is a Senior Manager, Customer Experience Division (CXD) at Ministry of Social and Family Development, Singapore (MSF). They possess expertise in leadership, microsoft office, figma, microsoft word, adobe xd and 4 more skills. Colleagues describe them as "I had the pleasure and honor of working with Fang Ning during her time at Mach49. I was continually impressed by her resesearch skills, designs, and strategic thinking. She added a tremendous amount to every project she was involved with. In addition, she is a delight to work with - respectful of everyone, always volunteers to help, and positive in her outlook. I highly recommed FangNing!" and "Fang Ning is a great colleague to work with. She goes above and beyond to achieve the incubate goals. Her CX Research skills are excellent, providing essential customer research insights to help make key decisions on how to evolve the direction of a business. Great team player and always a pleasure to work with."

Listed skills include Leadership, Microsoft Office, Figma, Microsoft Word, and 5 others.

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Ministry of Social and Family Development, Singapore (MSF)
Ministry Of Social And Family Development, Singapore (Msf)
Senior Manager, Customer Experience Division (CXD)
Singapore
Website
Employees
1619
AeroLeads page
6 roles

Fang Ning Lim work experience

A career timeline built from the work history available for this profile.

Senior Customer Experience Designer And Researcher

Singapore

Senior Customer Experience Designer/Researcher

Singapore

Mach49 helps Global 1000 companies develop a pipeline and portfolio of successful new ventures by Disrupting InsideOut™ — creating, building and launching new ventures generated from within their organizations — and Disrupting OutsideIn™ — designing and managing world-class corporate venture groups.• Oversaw and conducted qualitative and quantitative customer research on venture incubation/acceleration projects to develop high quality insights about multiple stakeholder groups.•… Show more Mach49 helps Global 1000 companies develop a pipeline and portfolio of successful new ventures by Disrupting InsideOut™ — creating, building and launching new ventures generated from within their organizations — and Disrupting OutsideIn™ — designing and managing world-class corporate venture groups.• Oversaw and conducted qualitative and quantitative customer research on venture incubation/acceleration projects to develop high quality insights about multiple stakeholder groups.• Facilitated UX workshops to synthesise learnings through hypothesis testing from user interviews and to define actionable next steps on a weekly basis. • Demonstrated and coached in-house research methodologies to client teams, as part of client capability building.• Led Design Thinking Workshops to fuel ideation and brainstorming in dynamic environments.• Recruited users for research across multiple markets and countries.• Co-created low-to-high fidelity designs for concept/prototype testing.• Collaborated closely with Venture Builders to identify unique value propositions, map out a viable Go-To-Market strategy, assess business viability/tech feasibility, and develop a pipeline of customers for new ventures. Show less

Ux Researcher

Singapore

• Conducted stakeholder interviews and critical background research on multiple UX projects with prominent government and corporate agencies (e.g., HDB, RWS, Dell, etc.), to develop and design user-friendly, streamlined websites and mobile applications.• Distilled insights to deliver meaningful qualitative and quantitative data through reports and presentations.• Designed and conducted Usability Tests for design prototypes, analysing test data for points of improvement.• Designed… Show more • Conducted stakeholder interviews and critical background research on multiple UX projects with prominent government and corporate agencies (e.g., HDB, RWS, Dell, etc.), to develop and design user-friendly, streamlined websites and mobile applications.• Distilled insights to deliver meaningful qualitative and quantitative data through reports and presentations.• Designed and conducted Usability Tests for design prototypes, analysing test data for points of improvement.• Designed personalised wireframes and prototypes, and worked with developers to turn them into functional and responsive digital products.• Acted as Project Manager; delegated work to colleagues, liaised with clients on project milestones, and sourced for suitable vendors. Show less

May 2019 - Oct 2021

Asset Development Intern

Singapore

• Liaised with prospective sponsors for projects in the wildlife parks (i.e. the Zoo, the Night Safari).• Worked on the Rainforest Lumina project by pitching ideas to a supervisor regarding innovative platforms and ideas for sponsors to market their products and services to zoo customers.• Researched current trends and technologies in order to formulate the best marketing strategies to penetrate public awareness.

Jul 2017 - Aug 2017

Research Intern

Singapore

• Conducted critical background research with supervisor on the current elder population and elder-friendly facilities in Singapore, for the purpose of developing a user-friendly and relevant elder care mobile application.• Sourced for and classified official patents regarding elder care products, in order to comprehensively understand the various technologies that assist the elderly and healthcare professionals. • Collaborated with fellow teammates and supervisors to innovate potential… Show more • Conducted critical background research with supervisor on the current elder population and elder-friendly facilities in Singapore, for the purpose of developing a user-friendly and relevant elder care mobile application.• Sourced for and classified official patents regarding elder care products, in order to comprehensively understand the various technologies that assist the elderly and healthcare professionals. • Collaborated with fellow teammates and supervisors to innovate potential new elder care products that improved on convenience and accessibility, based on research on market segmentation and current population trends. Show less

Jun 2016 - Aug 2016
Team & coworkers

Colleagues at Ministry of Social and Family Development, Singapore (MSF)

Other employees you can reach at msf.gov.sg. View company contacts for 1619 employees →

2 education records

Fang Ning Lim education

Gce "A" Levels

Hwa Chong Junior College
FAQ

Frequently asked questions about Fang Ning Lim

Quick answers generated from the profile data available on this page.

What company does Fang Ning Lim work for?

Fang Ning Lim works for Ministry of Social and Family Development, Singapore (MSF).

What is Fang Ning Lim's role at Ministry of Social and Family Development, Singapore (MSF)?

Fang Ning Lim is listed as Senior Manager, Customer Experience Division (CXD) at Ministry of Social and Family Development, Singapore (MSF).

Where is Fang Ning Lim based?

Fang Ning Lim is based in Singapore while working with Ministry of Social and Family Development, Singapore (MSF).

What companies has Fang Ning Lim worked for?

Fang Ning Lim has worked for Ministry Of Social And Family Development, Singapore (Msf), Mach49, User Experience Researchers Pte Ltd (Singapore), Mandai Wildlife Group, and A*Star - Agency For Science, Technology And Research.

Who are Fang Ning Lim's colleagues at Ministry of Social and Family Development, Singapore (MSF)?

Fang Ning Lim's colleagues at Ministry of Social and Family Development, Singapore (MSF) include Hanis Syazwanie, Li Wen Wong, Grace L, Joyce Wee, and Hafsah Mohamed.

How can I contact Fang Ning Lim?

You can use AeroLeads to view verified contact signals for Fang Ning Lim at Ministry of Social and Family Development, Singapore (MSF), including work email, phone, and LinkedIn data when available.

What schools did Fang Ning Lim attend?

Fang Ning Lim holds Bachelor Of Arts - Ba, Psychology, Distinction from National University Of Singapore.

What skills is Fang Ning Lim known for?

Fang Ning Lim is listed with skills including Leadership, Microsoft Office, Figma, Microsoft Word, Adobe Xd, Adobe Photoshop, Spss, and Ux Research.

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