Frank Lim , Capm Email & Phone Number

Newark, California, United States

• Coordinate 7+ programs for outside processing (OSP), while ensuring on time completion and delivery to meet forecast commits.
• Work with 20+ global suppliers to improve lead time along with cost, quality, and delivery.
• Collaborated cross functionally with Program Managers, Engineering, Quality and planning to resolve processing issues.
• Negotiate pricing, delivery and Net terms and other conditions consistent with business requirements.
• Initiate Requests for Quotes (RFQ) and Proposals (RFP) for parts, processes and services.
• Engage in supplier searches for alternative vendors to improve supply chain.

Palo Alto, California, United States

• Lead team of 20+, to exceed company KPI’s in sales, email marketing and Credit card applications.
• Review weekly KPI results to identify opportunities and corrective actions.
• Conduct one on one training with Department Leads and sales team, through scenario role play.
• Maintain, new store initiatives and communicate changes to team ensuring adoption.
• Led team to consistently achieve perfect 8 / 8 on company KPI score cards.

Blossom Hill

• Managed team of 50+ on day-to-day business operations. Oversaw execution of promotional guidelines, shop sets, and schematics.
• Collaborated with Regional and Corporate teams in implementing new departments and merchandising standards.
• Boosted product sales 80% by implementing "Item of the month" program to drive customer engagement.
• Responsible for ordering and tracking of Linen's and Health and beauty departments.

Mountain View

• Strengthen merchandising and promotional strategies for continuous self improvement through Competitor Shopping.
• Directed Northern California's largest Back-to-college (BTC) program 2 years in a row and was considered as the district go to for all BTC related inquiries.

Mountain View, California

• Led group processing 300 – 1K online orders daily. Analyzed and tested new operational processes while providing feedback for continuous improvement.
• Increased efficiency 30% by partnering with Engineering team to create and improve Order Management System (OMS) and mobile application.
• Appointed as point-of-contact for reporting store processing updates, quality, and errors.
• Partnered with 3rd party retail stores, District managers and regional managers, improving product quality and availability.
• Collaborated with Fulfillment leads and District leads to create, test and improve workflow process.

Campbell, California, United States

• Oversaw store size of 15K sq. ft. with total gross sales of $300K in 8 weeks of operations.
• Aided District and Zone managers in running 3+ stores in San Jose, CA area.
• Ensured accuracy, handling payroll, scheduling, employment and analysis of daily Profit and loss reports.
• Delivered quality operations by supervising and training staff of 10 on cash register, sales strategies, and all store responsibilities.
• Exceeded daily sales goal 60%, finishing season $100K over sale goal.

San Francisco, CA

• Provided ongoing management of client programs and new product and services. Consistently exceeded sales goals by 6% and ranking in top 5 in district for overall sales.
• Supervised and led team of 5, to meet district sale goals.
• Ensured implementations of weekly price changes and all visual merchandising.
• Became the 1st store employee of the month on November 2012.

Bachelor Of Science (B.S.), Business Administration, Management And Operations

The Management concentration prepared me to succeed in a wide array of positions in virtually any management career. I learned to see the.

Python

Systematic fundamental concepts of programming through the study of the Python programming language. Topics include control structures.

Project Management

The Project Management Certificate program prepared me with the necessary skills required to successfully manage a project and to prepare.