Solutions Engineer
Current
Feb 2024 - Present
AeroLeads people directory · profile
Howard Lim Email & Phone Number
Software Implementation | Technical Account Management
at
Hakimo
1 work email found
@servicetitan.com
5 phones found area 310, 949, and 855
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Software Implementation | Technical Account Management
Location
Los Angeles Metropolitan Area, United States, United States
Who is Howard Lim? Overview
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Quick answer
Howard Lim is listed as Software Implementation | Technical Account Management at Hakimo, based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a work email signal at servicetitan.com, phone signal with area code 310, 949, 855, and a matched LinkedIn profile for Howard Lim.
Howard Lim previously worked as Solutions Engineer at Hakimo and Senior Manager, Implementation at Hivewatch. Howard Lim holds Bs, Business Administration - Marketing from University Of Southern California.
Company email context
Email format at Hakimo
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{first_initial}{last}@servicetitan.com
86% confidence
AeroLeads found 1 current-domain work email signal for Howard Lim. Compare company email patterns before reaching out.
Profile bio
About Howard Lim
My mission is to create and restructure the software implementation process to be S.A.F.E.R (Simple, Accurate, Fast, Efficient, Repeatable). I engage directly with product and engineering teams to ideate new features and integrate third-party software deployment methodologies based on customer feedback. I also serve as a manual QA tester, a sales engineer, and a customer advocate. Additionally, I coach, mentor, and develop careers for all colleagues, working cross-functionally with other departments to reinvent internal processes and develop a culture of integrity, teamwork, and innovation.
Listed skills include Account Management, New Business Development, Project Management, Start Ups, and 21 others.
Current workplace
Howard Lim's current company
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11 roles
Howard Lim work experience
A career timeline built from the work history available for this profile.
Senior Manager, Implementation
- Create and restructure the software implementation process to ensure timely deployment of customer instances and integrations including inaugural customers.
- Lead weekly customer meetings covering project status, expansion planning & troubleshooting.
- Engage directly with product and engineering teams to ideate new features and integrate third-party software deployment methodologies based on customer feedback.
- Serve as manual QA tester ahead of feature releases as well as sales engineer to addresstechnical requirement and information security inquiries.
Jan 2022 - Jan 2024
Technical Account Manager
- Integrated CitrusAd technology with e-commerce platforms by configuring retailer instances, ingesting data files, creating API calls and testing tracking beacons.
- Lead weekly technical calls with client’s business and engineering teams to reevaluate project scope, provide progress updates and workshop feature enhancement ideas.
- Demonstrated platform capabilities and conduct technical discovery in pre-sales presentations for prospective retailer clients.
- Triaged post-launch ad serving and reporting issues by verifying ad request cURL commands and querying database for transaction events for the ad ops team.
Sep 2020 - Jan 2022
Senior Manager, Smb Implementation Team
Coached, mentored and developed careers for the corporate implementation team. Worked cross-functionally with other departments to reinvent internal processes and develop new product features. Advocated with culture of integrity, teamwork and innovation.
Jul 2017 - May 2020
Senior Implementation Manager
Consulted with clients to identify feature and technical gaps to develop elegant and viable workarounds. Managed project timeline and delegation of tasks for both internal and external stakeholders to ensure a successful launch. Mentored and taught newer colleagues and provided subject matter expertise.
Jul 2016 - Jun 2017
Implementation Manager
Worked with portfolio of corporate clients to bring accounts live. Provided ad hoc technical support and workflow training. Identified opportunities to improve process and product features.
Aug 2015 - Jun 2016
Onboarding Specialist
Owned post-sale relationship with new clients to set up accounts and provide training. Provided technical support and created documentation for knowledge base. Participated in writing user stories and UAT.
Sep 2013 - Jul 2015
Client Development Manager
Managed renewals of expiring contracts and identified upsell opportunities. Coordinated setup and training for new accounts to drive adoption. Worked with dev team to suggest UI/UX enhancements.
Sep 2007 - Feb 2012
Account Manager
Mined data from current clients to identify upsell opportunities. Assisted sales team with closing deals by providing demos and feature explanation.
Dec 2006 - Sep 2007
Marketing Manager
Ndtp (Ktla-Tv, Tribune Company)
Aug 2004 - Sep 2006
Owner/Proprietor
Sep 2000 - Jun 2003
2 education records
Howard Lim education
Bs, Business Administration - Marketing
University Of Southern California
Certificate, Product Management
General Assembly
FAQ
Frequently asked questions about Howard Lim
Quick answers generated from the profile data available on this page.
What company does Howard Lim work for?
Howard Lim works for Hakimo.
What is Howard Lim's role at Hakimo?
Howard Lim is listed as Software Implementation | Technical Account Management at Hakimo.
What is Howard Lim's email address?
AeroLeads has found 1 work email signal at @servicetitan.com for Howard Lim at Hakimo.
What is Howard Lim's phone number?
AeroLeads has found 5 phone signal(s) with area code 310, 949, 855 for Howard Lim at Hakimo.
Where is Howard Lim based?
Howard Lim is based in Los Angeles Metropolitan Area, United States, United States while working with Hakimo.
What companies has Howard Lim worked for?
Howard Lim has worked for Hakimo, Hivewatch, Citrusad, Servicetitan, and Cake.
How can I contact Howard Lim?
You can use AeroLeads to view verified contact signals for Howard Lim at Hakimo, including work email, phone, and LinkedIn data when available.
What schools did Howard Lim attend?
Howard Lim holds Bs, Business Administration - Marketing from University Of Southern California.
What skills is Howard Lim known for?
Howard Lim is listed with skills including Account Management, New Business Development, Project Management, Start Ups, Business Development, Marketing, Management, and Business Strategy.
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