Janice Lim Email & Phone Number

Hobart, Tas, Au

• Gather, document and analyse business requirements for business improvement initiatives and liaise with relevant stakeholders• Conduct business analysis & problem-solving activities for assigned business improvement initiatives• Build and maintain automation workflows to ensure they meet the current business needs and provide recommendations for future needs as identified• Develop and maintain technical and procedural documentation, detailing Hazell Bros automation workflows for reference and development• Develop, maintain, and apply change management procedures for maintenance and improvements• Build and maintain integration of multiple data sources for reporting, analytics, and automation

Hobart, Tasmania, Australia

Outsourced to Beacon Foundation - COMPLETEDSupport data migration from non-system sources to Salesforce Socialsuite

Hobart, Tasmania, Australia

Outsourced to Department of Health - COMPLETED• Collecting and interpreting data• Analysing results• Reporting the results back to the relevant members of the business• Identifying patterns and trends in data sets• Working alongside teams within the business or the management team to establish business needs• Defining new data collection and analysis processes

1. Contribute to the development of client focussed reporting and analysis that provides schools andleaders with insights into educational performance.2. Analyse and synthesise information for the purpose of insights and recommendations to supportreview and to improve education programs and services.3. Assist with the provision of support and advice to stakeholders on data sets for student, school andsystems performance reporting.4. Liaise with relevant stakeholders and provide advice through detailed reports, presentations andbriefings as required.5. Prepare written documentation, including preparation of project documentation, departmentalreports, briefing notes, and correspondence in relation to identified projects and programs.6. Perform other duties as envisaged by the assigned classification under the relevant industrial awardor agreement and in accordance with the skills, competency and training of the occupant.

Hobart, Tasmania, Australia

Data Validation (Excel Pivot Table, SQL, and PowerQuery)• No duplicates, typos, wrong assignment or category• All relevant sizes are in per style per company• New styles are accounted for before GoLive• Remove outdated naming convention• All attributes should be correct and complete• Cross-team collaboration• Organised backup of originals for first wave, second wave data migrationReports Migration (Microsoft AX2012 to Microsoft Dynamics 365)• MS Query to PowerQuery• Updating old SQL codes (to use joins)• Field mapping• Converting AX2012 SQL scripts to now point to new D365 entities and attributes• Making sure carrying over all relevant DAX measures and M code/JSON transformations (updating entity/attribute names and reviewing case-sensitive codes)• SQL views or stored procedures relevancy• Identify entities to be exposed in D365 for reporting• Technical documentation (Atlassian Confluence)• Project management (monday.com)Reporting Helpdesk Support (ManageEngine)• Troubleshooting frontend and backend for discrepancies in reporting• Permission management to datasets, PowerBI service app and roles, Sharepoint, Access database, SSRS• PowerBI gateway and scheduled refresh, Excel manual refresh, Power Update• Maximise end-users engagement with the reporting tools available• Testing requested changes to existing Excel or PowerBI reports, implementing, publishing PowerBI apps• Resolution documentation• Providing project support including research, preparation, coordination, correspondence and reports on the progress of projects and other activities/tasks.• Developing and maintaining effective networks, partnerships and relationships with internal and external stakeholders.• Analysing, interpreting and implementing change as directed from assigned rotation line management.• Exhibit a high level of time management skills, evidenced through an ability to work to deadlines and make judgements in determining priorities.

Singapore

-General supervision of Bookroom (student, parents, and teachers store) and Printroom (3rd Party Print Provider).-Coordinate textbook, material and supply orders.-Responsible for maintenance and operation of inventory systems (CStore, Blackbaud Finance Edge, and Micros POS).-Prepare purchase orders for goods and supplies.-Establish and maintain system of inventory codes sufficient to account for all normal inventory items.-Cashiering duties.-Report generation for both finance and supply chain purposes.

Singapore

-Provided solutions for operational issues (e.g. missing assets, service recovery from vendors, alignment to company’s SOP, et cetera)-Produce ad hoc reports, pre-meeting briefs, minutes of meetings, and trending analysis on key initiatives to facilitate Management decision making.-Negotiated contracts, commercial agreements and other business requirements, and manages the deals ensuring commercial and cost savings benefits.-Partnered with the Business Team Leads to establish and review process improvement strategy for the Operations (e.g., determine data collection tools, establishment of data collection, and distribution process).-Implemented process improvement initiatives, optimizing process efficiency through introduction of productivity metrics and lead time to cycle completion and process project governance.-Coordinated with both front and back-end processes for forecasting of procurement needs.-Fixed asset management including monitoring, assignment, and scrap disposal.-Facilities management including doing simple maintenance and repair (e.g. replaced bulbs, addressed aircon concerns and circuit breaker issues, et cetera).-Warehouse and inventory management, made sure goods are stocked and re-stocked and they are properly documented and released.-Took responsibility for all overseas travel arrangements of student groups from bus, plane, accommodations, food, and activities.-Did schedule management for the Managing Director.-Adhoc tasks (IT troubleshooting, pantry restock, etc).

Philippines

-Produced ad hoc reports, and trending analysis on key initiatives to facilitate Management decision making.-Made travel arrangements for the Board of Directors as well as for in-house workshop delegates-Conducted supplier analysis, evaluates potential suppliers and manages the overall supplier accreditation process, and developing and maintaining business relationships with suppliers.-Negotiated contracts, commercial agreements and other business requirements, and manages the deals ensuring commercial and cost savings benefits.-Provided Team Leads and establish Service Level Agreements and KRA/KPI’s where necessary. To create a climate for the effective development and engagement of staff.-Partnered with the Business Team Leads to establish and review process improvement strategy for the Operations (e.g., determine data collection tools, establishment of data collection, and distribution process).-Implemented process improvement initiatives, optimizing process efficiency through introduction of productivity metrics and lead time to cycle completion and process project governance.-Coordinated with both front and back-end processes for forecasting of procurement needs.-Fixed asset management including monitoring and scrap disposal.-Overseen production line and inventory management of household care and personal care manufacturing business.

Philippines

-Supervisory tasks including but not limited to overseeing junior medical transcriptionists’ daily line count, level of quality, and work attitude. I am also responsible for upholding privacy policies to protect the patients and providers involved.-Employee orientation, development, and training tasks including but not limited to implementing performance management and improvement tracking systems; conducting regular follow ups with managers to determine the effectiveness of recruiting plans and implementation; communicating with managers and employees regularly to gauge morale; and training module creation and execution.-Recruiting and staffing tasks including but not limited to posting openings in newspaper advertisements, with professional organizations, and appropriate Internet sources; efficiently and effectively filling open positions; developing working relationships with training institutions to aid in recruiting; conducting pre- screening assessments; and assisting in interviewing and selecting employee on site.-Transcription tasks including but not limited to using transcribing machines with headset and foot pedal to listen to recordings by physicians and other healthcare professionals dictating a variety of medical reports, such as emergency room visits, diagnostic imaging studies, operations, chart reviews, and final summaries; transcribing dictated reports and translate medical jargon and abbreviations into their expanded forms; and editing as necessary and return reports in either printed or electronic form to the dictator for review and signature, or correction.-Database administration.

Philippines

-Manage day-to-day operation in support of Sales teams including Order Processing, Invoicing, issuing Purchase Orders and Delivery Orders to meet project timeline.-Liaise and co-ordinate with customers on sales orders status.-Preparation of reports including stock, sales and other reports for management.-Assist in preparing tender documents when required.-Prepare accurate business presentation and discussion materials for managers' use in meetings.-Assist in compiling various performance reports in an orderly and timely manner to meet business needs.-Handle daily administrative duties of the section to ensure a smooth flow of operation.-Responsible for sourcing and procurement of inventory as well as supply; places purchase orders with vendors and follow-up.-Resolves any discrepancy reported on the incoming goods with suppliers.

Certificate Iii In Information, Digital Media And Technology

Activities and Societies: Women in ICT Program Scholarship Recipient – Joint Initiative with the ACS, Tasmanian Government Department.

Certificates Of Attendance In Basic And Advance Sql Scripting Courses

Certifications In Supply Chain Management

Bachelor Of Science In Medical Technology