Ricky Lim Email & Phone Number

Los Angeles, California, United States

• Manage an Android and iOS mobile app portfolio with annual revenue of $100M+ across multiple regions.• Translate business goals into high-impact applications and features, developing actionable roadmaps and product strategies.• Launched two new apps, expanding the digital portfolio and enhancing user engagement by 20%.• Implemented in-app marketing/CRM strategies, driving a 15% revenue increase over two fiscal years.• Developed a sweepstakes program generating an additional 100,000+ app installs annually.• Conducted user research and usability testing, implementing targeted email marketing campaigns and increasing user engagement by 15%.• Utilized analytics tools like Amplitude for mobile app funnel analysis, improving feature adoption rates by 15%.• Developed strategic vendor partnerships and integrated advanced analytics for personalized user experiences.• Presented quarterly business reviews to executive leadership, driving continuous product improvements.• Implemented a customer-facing feature that added a 6% lift to conversion and a 5% lift to revenue per user.• Implemented an SLA infrastructure and oversaw the development of a global model across all apps in 13 regions.• Localized FreePrints Photobooks and FreePrints Photo Tiles in multiple regions, increasing global market share by 8%.

Austin, Texas Area

• Aligned the Development Department with the CEO and CMO to create a product based development strategy in which increased the company’s annual revenue from 24 million to 120 million dollars.• Monitor and evaluate all build activities to ensure that the web development, web applications, and cross platform integration goals are being achieved in order to automate daily activities• Monitor trends in technology and adapt build strategies as necessary• Develop and manage timelines for various build activities to ensure strategicplans and critical build processes are carried out in a timely manner• Develop policies and procedures for the development department in which reflectethical build practices in WEBOPS, SYSOPS, PCI Compliance, and onlinesecurity.• Oversee the planning and execution of special build events as specified in thebuild development plan to generate web development processes for theorganization• Identify and develop corporate, community and individual prospects for theorganization's build priorities• In consultation with the CEO, recruit, interview, select, and managed well-qualified build development staff• Engage employees for build development projects using established employeemanagement practices• Prepare regular reports on progress, budgets, receipts and expenditure related tobuild and the management of the development activities as well as monitor expenses and analyze budget reports on development and recommend changes as necessary• Develop a comprehensive communication plan to promote the organization to its employees and maximize awareness of the build activities of the organization• Build relationships with community and high-level executive stakeholders to advance the mission and build goals of the organization• Performed critical implementation of PCI compliance procedures and policies while monitoring daily reports needed to sustain compliance

San Gabriel

Managed and headed the development for high profile clients such as: 2014 Los Angeles County Fair, Rose and Ono (Amber Rose) and Tri-city McDonald’s Website.Coordinated meetings and managed client expectations by providing accurate schedule summaries.Created an internal design and development workflow that works in conjunction with the team’s management softwareRestructured and organized all workflow systems upon hire and successfully launched all backlogged projects.Managed large client retainers and consulted and launched new solutions for each respective client.Launched over 50+ small business websitesPromoted to Project Manager in the span of 1 year.Worked with oversea clients in managing and development website development solutions.Demonstrated successful track record of managing large and small web and design projects.Experienced in working with cross-functional teams and agencies to deliver on time project completion.Highly adept at coordinating and managing stakeholders and maintaining client budgets.

Maintained networks with company product related news outlets. Direct contact of all media relations with tech media and marketing consultants. Created a high end branding and new campaign solutions for ACPC. Launched the Small Business and IPC solutions advertisement campaign for ACPC products. Successfully promoted and updated and social media tools, gaining over 1000 Facebook likes. Successfully overhauled customer service department's operating procedures. Written over 20 Press Releases and Newsletters that has been re-published onto several high ranking tech websites. Chief content writer and editor for advertisements on Smart Computing Magazine and all newsletter releases. Created internal company product design operations and integrated focus groups and internal worker critiques to optimize maximum customer interest. Corresponded with top tech companies with promotions and partnerships. Managed public relations, customer service, and marketing teams operations. Maintained and updated all relative information regarding products and news on company website. Author of all product overviews on the company website and author of all advertisement editorials and advertorials. Interviewed by Processor Newspaper on an article about "Companies to Watch for" spotlight.

Coordinated with non-native English speakers to promote and increase visibility of the event. Formed a public relations team with volunteers Managed and led team to promote visibility of the charity event through social media. (FB, blogs, vlogs, etc.) Coordinated and contacted major media firms (Japanese, Korean, and American) to promote the event. Coordinated volunteer sign up and all media relations.IV2 Motorcycle Equipment-April 2010-March 2011 Created a series of videos marketing Motorcycle Products that generated interest and created a branding of IV2 Pitched and created branding ideas for IV2 helmets. Wrote product press releases and newsletters and generated interest from various Motorcycle publications

Maintained a perfect record for accounting purposes of all monetary exchangesEnhanced group cohesion by incorporating programs (Organizing outdoor activities)

Greater San Diego Area

Designing, installing, operating and maintaining state-of-the-art information systems technology including local and wide area networks, mainframe, mini and microcomputer systems and associated peripheral devices Writing programs to handle the collection, manipulation and distribution of data for a wide variety of applications and requirementsPerforming the functions of a computer system analystOperating and coordinating telecommunications systems including automated networks and the full spectrum of data links and circuits

Ba, Communications, Public Relations, Organizations, Photojournalism

Activities and Societies: Lamda Pi Eta Photographer, Newspaper "Courier"US Navy Veteran-Served during the Iraqi War, Freelance.

As, Photojournalism

Activities and Societies: Newspaper