Limunga E. M. Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

• Responsible for assisting the Program Director with the clinical program, administrative, and fiscal operations of the Long Term Support Residence.• Develops and manages annual operating budget with the Program Director.• Develops annual performance reviews for direct reports and provides supervision as necessary.• Identifies position vacancies, interviews potential candidates, and fills open positions in collaboration with Human Resources.• Develops and implements training programs for multidisciplinary staff.• Ensures program compliance with the Albert Einstein Medical Center and Long Term Structured Residence.• Supervises all staff regarding programming issues and coordinates supervision of interns and trainees.• Spearheads initiatives to provide free mental health screenings to underserved populations in collaboration with the City of Philadelphia/DBHIDS.• Successfully transitioned a staff of 40 employees from a paper scheduling system into an electronic scheduling system within 90 days.• Manages daily schedule for staff, and grants final approval on all staffing changes, switches, and cancellations.

Philadelphia, Pennsylvania, United States

• Promotes patient with Opioid Use Disorder (OUD) to health by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self-care skills and harm reduction; answering questions.• Resolves patient problems and needs by utilizing multidisciplinary team strategies.• Maintains data for quality improvement and quality control efforts; produces reports as needed for COE audits.• Conducts triage of acute and chronic clinical needs of patients via telehealth (audio and visual) or telephonic (audio only), or in the centers; demonstrated ability to troubleshoot and utilize protocols for scheduling appointments, medication refills, clinical care and treatment.• Monitors clinical status of patients (e.g., medication adherence and referral follow-ups.)• Maintains continuity among staff by documenting and communicating actions, irregularities, and continuing needs.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Maintains a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, participating in team problem-solving methods. Maintaining a strong multi-disciplinary team environment.• Assures quality of care by adhering to Center of Excellence (COE) standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following agency's philosophies and standards of care and governing agency regulations.• Receive and promptly address daily referrals from physicians in EMR with such topics as Hepatitis C, higher Level of Care (LOC), and housing.

Philadelphia, Pa

• Maintain a caseload of up to 80 participants and maintain monthly contact.• Conduct initial assessments with newly eligible participants and complete the InterRAI assessment, plan of care, and PHQ-9.• Complete updates to service authorizations to ensure that there are no gaps in participants’ services.• Complete quarterly reviews of the plan of care and update goals that the participants set for themselves• Lead the participant-centered planning and service (PCPS) delivery process and oversee its implementation.• Identify, coordinate, and assist participants in gaining access to needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports.• Provide information to participants and facilitate access to, locating, coordinating, and monitoring needed services and supports for participants.• Lead person-centered planning team meetings once PAS hours have been authorized for the participant and encourage family involvement in the service planning process.• Inform participants about available LTSS required needs assessments, the PCSP process, service alternatives and service delivery options.• Inform participants of their rights and assist with the complaint, grievance, and DHS Fair Hearing.• Collect additional necessary information, including participant preferences, strengths, and goals to inform the development of the Person-Centered Service Plan.• Conduct reevaluation of level of care annually or more frequently as needed in accordance with CHC requirements.• Work with the participant to complete activities necessary to maintain LTSS eligibility.• Attend company trainings that pertain to professional development, HIPAA regulations, and upcoming changes in the service coordination industry.

Philadelphia, Pa

• Lead and supervise a team of seven service coordinators• Perform audits on team caseloads to ensure accuracy and efficiency• Facilitate bi-monthly team meetings to remedy issues that occur within individual caseloads• Calculate monthly unit totals to determine the team’s eligibility for the quarterly bonus• Report any pressing issues to the operations manager• Facilitate team trainings and provide assistance as needed• Maintain a caseload of 50 participants• Assess the needs of each consumer and act as a liaison to link them with the appropriate service(s)• Conduct annual Care Management Interviews (CMIs) with consumers, detailing their medical, psychological, and socio-economic histories• Complete annual InterRAI assessments with each consumer evaluating their physical and mental ability• Provide detailed information for desired services and ensure that the consumer’s needs are being met• Conduct quarterly home visits to assess the consumer’s living conditions and ensure that the consumer remains within compliance of state rules and regulations• Monitor the consumer’s in-home services and provide supervision to the consumer’s home aid to ensure that they are completing their job effectively• Complete requests for consumers as needed (e.g. – PERS unit requests, increase of hours requests, home modifications, transportation, etc.)• Prevent fraud and waste by ensuring that the consumers’ home aids are present during scheduled hours• Support consumers and their desire to be independent and active in the community• Provide community-based supports and services for low-income consumers• Complete Individual Service Plan (ISP) reviews to maintain accurate and up-to-date consumer information• Attend company trainings that pertain to professional development, HIPAA regulations, and up and coming changes in the service coordination industry• Provide system training to new employees during the on-boarding process as needed or directed

Manayunk, Philadelphia, Pa

• Maintain therapy appointments with consumers and their families, including following up on cancellations and no-shows• Provide child-centered, family focused individual, group, and family therapy to assigned and scheduled caseload• Provide group therapy as directed• Provide crisis intervention and intervention in response to acute client behavior, including oversight of transportation and oversight as directed• Provide risk assessments as directed• Complete GDAP notes in Credible, the electronic health record system• Complete treatment plans every 90 days• Attend agency and other professional trainings

Greater Philadelphia Area

I work with children who are experiencing emotional issues. I involve their families by inviting them to sessions in order to work through the problems using a systemic approach.• Conduct intake sessions for students who have been referred to therapeutic services• Establish and maintain a rapport with the parent(s) of students who receive therapy• Keep the students’ charts containing DAP notes and HIPAA protected information secure and up-to-date• Develop relationships with teachers and academic advisors in order to create a supportive environment for students• Conduct individual and family sessions with students and their families using the Contextual theory

Chester, Pa

Create new portal accounts for patientsTroubleshoot login issues with patient accounts Reset user IDs and passwords to patient and employee portal accounts Follow up with patients to ensure that they have access to their accounts Carefully and accurately link patient portal accounts with their electronic medical recordsMerge duplicate charts that belong to a patient

Master’S Degree, Marriage And Family Therapy/Counseling

Activities and Societies: Chi Sigma Iota

Bachelor Of Arts (B.A.), Psychology

Education record