Wee Lee Lim Email & Phone Number

Singapore

Singapore

• Collaborate and work closely with vendor/s and internal stakeholders, to lead and act as the gatekeeper at all phases of the Salesforce CRM system lifecycle.• Oversee project management from initiation, coordinate, configuration, customization, implement, and monitor the Salesforce CRM system digitalization process to ensure timeliness and the agency's needs are met to project completion.• Work closely with internal stakeholders/ end users to define project needs, objectives, scopes, develop effective workflows and processes to ensure accurate and timely integration and collection of data for analysis, reporting, and audit purposes to stakeholders, funders, and equivalents.• Formulate project strategies, assess potential risks, mitigate risks with backup plans, and enhance the efficiency of resource allocation to ensure optimal project outcomes.• Execute project timelines, monitor milestones and deliverables within the assigned budget ensuring precise implementation within the specified time parameters.• Provide regular project communications, including status updates and progress report to senior management and stakeholders.• Manage, supervise and support the cross-functional team on projects/initiatives to ensure successful on project deliveries.• Support internal stakeholders in the timely collection and provision of data for programmes and initiatives.• Establish a periodic reporting system and intuitive dashboards for data performance• With data collected, identify and conduct in-depth research/study on topics aligned with the agency's mission and programmes. Producing evidence-based papers, reports, and analysis that is of interest to external stakeholders.• Forecast and work within an allocated budget and timeline for the CRM system.• Manage the administrative and reporting duties generated from the scope listed above.

Singapore

EXPERIENCE: # Case Work Management for incarcerated/ released parents, caregivers, and children (home visits).# Provide in-depth counseling and psychoeducation to the parents and caregivers aspart of the therapeutic interventions to children and families (e.g., on parentingissues, childhood trauma, providing emotional support, etc).# Conduct psycho-social emotional assessments of the NLS children.# Conduct play therapy for children for family strengthening.# Conduct assessments, provide intervention, and support based on the Family systemic approach. # Develop in-house NLS child assessment and other assessments for the families.# Oversee assessment data management, data analysis, and data interpretation.# Initiating referrals, follow-up, and organizing case conferences.# Network and engage in partnerships with community agencies.# Trained in using FAST Tools in Singapore. Assess the strengths, risks, and needs of the family. # Ad-hoc responsibility:- Team representative on NCSS funding reporting & consolidation of data for reporting purposes. - Ensure proper management and maintenance of the data system.- CRM main administrator to help in the digitalizing process & work in the ITQ team (Workforce)- Review and improve company internal systems, work processes, and work procedures.- Conduct workshop. Contribute to planning, development, implementation, andevaluation of programs.- Translate assessments tools and other paperworks in different languages such as Chinese and Malay languages.- Participate in projects that involve cross-department interfaces. - Involved in events planning and management (Prison Open Visits).- Evaluate the effectiveness of the training or group work interventions.

Kuala Lumpur, Malaysia

EXPERIENCE:# Works directly with a single child with special needs during his/her early school years, handled 10-years old autism kid, dyslexia primary 4 school kid and a 3-years old slow speech learner. # Implement & plan activities according to the child's special needs conditions. Every child has their strengths and weaknesses, different approaches will be used to suit the individual needs for learning and improvements. # Practices play therapy with the child to form a strong and trustable relationship, before entering to adjust those misbehaviors and abnormal behaviors. # Making learning fun by relating to real-life activities and sparks the child's creativities.# Reporting and discussing with the parents from time to times for the child's growth, progress and improvements.

Singapore

EXPERIENCE: # Managing 12 cases that profile of clienteles who is stabilise psychiatric conditions aged between 25 and 62 years old, with the mission to empower clients on community reintegration and rehabilitation.# Daily support through case management and intervention, counselling, illness management, housing assistance, job placement and coaching, that emphasised on independent living and better control in their lives.# Conduct interviews and screenings on potential clients that referred by IMH, and various hospitals in Singapore. # Ad-hoc responsibility: Conducted workshop to psychiatric male clients with the purpose on educating them on daily grooming and hygiene skills. Participated in company welfare committee team meeting and joined outreach activities to build potential working relationships with community partners. Manage and lead a social work assistant on clients follow up assignments and provide guidance in managing the cases.

Singapore

EXPERIENCE:# Handling average 20 cases on the profile of young offenders (Reformative Training Centre, RTC) aged between 17 and 23 years old on their day of conviction may be given a sentence of reformative training.# Conducting prison visitations upon release, family visitations, developing & formulating case intervention plan based on risk-need-responsivity (RNR) model to assess the criminogenic needs of the high-risks young offenders. # Singapore Prison Service (SPS) as the referred Authority who assigned cases for me to manage it through rehabilitation and reintegration scopes mainly from the released-on-supervision phase that last minimally 6 months. To follow up on family relationship, coping skills, employment/education, social support, positive lifestyle, accommodation & other non-criminogenic needs.# Ad-hoc responsibilities: Children Festival 2017 that targeted 4,000 children (Event Site IC, Sponsorship role, and packaging of goodies bags), Assist in formulating Memorandum of Understanding (MOU) for partnership with Mainly I Love Kids (MILK), etc.

Singapore

EXPERIENCE:# Handling average 20 cases on Enhance Step-Up (ESU) Programme by doing casework, conducting case assessment, setting goals, providing effective counselling to students on attendance issues and together with their families.# Developing & formulating case intervention plan based on bio-psychosocial framework with the clients & families under ESU programme.# Providing supportive psychoeducation to parents when needed.# Managing additional 17 Project Love (in-house financial assistance) cases, assessing and reviewing family financial crisis situation.# Conducting case conferences with Compulsory Education Units (CEU) inspectors, School Principals, Vice Presidents, Discipline Masters and/or FTSC for quarterly case intervention review.# Community networking and building a strong collaboration with stakeholders (e.g., other VWOs) to refer clients for relevant services/ financial assistance (e.g., YMCA-VaSSP, SSO, Food Rations, Mendaki Sense, etc).# Ad-hoc responsibilities: Children Festival 2016 that targeted 4,000 children (Logistic IC), translator for Family Orientation Program in Tanah Merah Prison, resources coordinator for inmates’ family members from RTC, New Life Ambassador to present for 70 Chinese delegates from China, company retreat committee, ITE-West “To-The-Max” campaign volunteering as game facilitator, etc.

Master Of Education (Med), Educational Psychology, First Class (Graduated With 4.00 Cgpa)

Activities and Societies: Class Representative 2018 (first semester), in the modules of Educational Psychology & Research Methods.

Bachelor Of Social Science (Hons) Psychology, Psychology, Second Class (Upper Division)

Activities and Societies: Core Committee Member in Kampar Chinese Methodist Church, fellowships (2014 & 2015). Involved in Camp Committee.

Foundation Degree In Science, Physics, With Scholarship

ACTIVITIES: # Committee member in Christian Fellowship

High School, Pure Science Stream (Physics, Chemistry & Biology) With Additional Account Subject., 8As

Activities and Societies: Class Monitor 2009 & 2010. ACTIVITIES: # Cleanliness Department Head in School Librarian # Vice President.