Jeff L.

Jeff L. Email and Phone Number

Technical Program Manager @ Uber
Houston, TX, US
Jeff L.'s Location
Houston, Texas, United States, United States
About Jeff L.

With 10 years of experience in Product Management, my career has been dedicated to crafting solutions that prioritize usability and scalability to meet users' intricate needs. I have a strong track record of driving continuous improvement for products that not only engage users but also inspire development teams.My passion lies in being an influential and strategic leader. I thrive on collaborating closely with cross-functional teams and stakeholders, fostering a culture of teamwork and shared vision to consistently deliver ideal and dependable product outcomes. Throughout my career, I have been unwavering in my commitment to enhancing product lifecycle processes. From conducting in-depth product research and roadmap development to overseeing product launch and maintenance, I ensure that the user experience is at the forefront of all planning stages. Furthermore, I have a special affinity for the transportation and mobility sector, having successfully partnered with transportation agencies, cities, and businesses to enhance mobility product offerings. My experience in this domain allows me to bring a wealth of knowledge to the table, enabling me to create innovative solutions that address the ever-evolving needs of transportation and mobility users.I'm always excited to connect with like-minded professionals and explore how we can collaborate to achieve new heights in product innovation and user-centric solutions.

Jeff L.'s Current Company Details
Uber

Uber

View
Technical Program Manager
Houston, TX, US
Website:
uber.com
Employees:
125643
Jeff L. Work Experience Details
  • Uber
    Technical Program Manager
    Uber
    Houston, Tx, Us
  • Metropia, Inc.
    Senior Director Of Product Management
    Metropia, Inc. Feb 2023 - Present
    Houston, Texas, United States
    In my role, I oversee a 4-member product team collaborating with a 35-member engineering team on Metropia's Mobility-as-a-Service (MaaS) app. Notable achievements include a 50%+ increase in user retention through revamped campaigns, robust metrics tracking, and process improvements.I have established efficient development processes, resulting in a 35% increase in efficiency measured by story point completion and revenue generation. I align the product roadmap with company OKRs… Show more In my role, I oversee a 4-member product team collaborating with a 35-member engineering team on Metropia's Mobility-as-a-Service (MaaS) app. Notable achievements include a 50%+ increase in user retention through revamped campaigns, robust metrics tracking, and process improvements.I have established efficient development processes, resulting in a 35% increase in efficiency measured by story point completion and revenue generation. I align the product roadmap with company OKRs, fostering a shift towards a product-focused approach.I also orchestrated growth initiatives, including partnership integration, localization, A/B testing, and user surveys, driving traffic, user engagement, and improved product metrics. Show less
  • Metropia, Inc.
    Director Of Mobility System
    Metropia, Inc. Dec 2018 - Feb 2023
    Houston, Texas, United States
    As the Director of Mobility System, I directed multimillion-dollar mobility projects with a global team of 11 engineers, designers, and analysts, resulting in the creation of a patented Targeted Traffic Campaign Management System. Additionally, I drove the launch of mobile/web dispatching apps for a taxi service company, generating $500K+ in annual revenue and achieving a 22% reduction in transportation costs through route optimization and cloud-computing solutions. I successfully… Show more As the Director of Mobility System, I directed multimillion-dollar mobility projects with a global team of 11 engineers, designers, and analysts, resulting in the creation of a patented Targeted Traffic Campaign Management System. Additionally, I drove the launch of mobile/web dispatching apps for a taxi service company, generating $500K+ in annual revenue and achieving a 22% reduction in transportation costs through route optimization and cloud-computing solutions. I successfully oversaw three SaaS deployments, conducting user research, gathering product requirements, and defining product roadmaps. I played a pivotal role in analyzing user behavior, producing reports, and refining Metropia's go-to-market strategy. Show less
  • Metropia, Inc.
    Associate Director Of System Engineering
    Metropia, Inc. Jan 2016 - Dec 2018
    Tucson, Arizona Area
    I improved app ratings for Android (from 3.5/5.0 to 4.2/5.0) and iOS (from 3.8/5.0 to 4.3/5.0) as the Associate Director of System Engineering by conducting a Google Analytics funnel analysis, optimizing user incentives, and enhancing the value proposition. User retention rate saw a remarkable 30% boost through the deployment of numerous updates featuring new features and fixes.Under my leadership, system stability reached 99.9% uptime, and scalability was achieved by migrating the… Show more I improved app ratings for Android (from 3.5/5.0 to 4.2/5.0) and iOS (from 3.8/5.0 to 4.3/5.0) as the Associate Director of System Engineering by conducting a Google Analytics funnel analysis, optimizing user incentives, and enhancing the value proposition. User retention rate saw a remarkable 30% boost through the deployment of numerous updates featuring new features and fixes.Under my leadership, system stability reached 99.9% uptime, and scalability was achieved by migrating the backend service to AWS. Additionally, I successfully launched mobile and web apps for a B2G US Federal project, going from concept to full implementation. Show less
  • Metropia, Inc.
    Research And Development Engineer
    Metropia, Inc. Aug 2014 - Jan 2016
    Tucson, Arizona Area
    I enhanced the accuracy of the traffic flow prediction model by 15% through the implementation of Python-based machine learning algorithms. I developed an incident crawler, utilizing open-source incident data and shockwave estimation algorithms in Python to further advance traffic predictions. To streamline our operations, I oversaw a QA team that achieved a 90% reduction in labor and time for algorithm debugging. This was made possible by creating automated data visualization and analytics… Show more I enhanced the accuracy of the traffic flow prediction model by 15% through the implementation of Python-based machine learning algorithms. I developed an incident crawler, utilizing open-source incident data and shockwave estimation algorithms in Python to further advance traffic predictions. To streamline our operations, I oversaw a QA team that achieved a 90% reduction in labor and time for algorithm debugging. This was made possible by creating automated data visualization and analytics tools using QGIS and Python. Show less
  • University Of Arizona
    Visiting Scholar
    University Of Arizona Jul 2012 - Jul 2013
    Department Of Civil Engineering And Engineering Mechanics
    I designed a simulated annealing algorithm for a transportation network company, resulting in a momentous 35% improvement in fleet utilization and a substantial 24% reduction in transportation costs. I was able to present my research at the INFORMS annual conference.
  • Ministry Of Science And Technology (Taiwan)
    Graduate Research Assistant
    Ministry Of Science And Technology (Taiwan) Sep 2011 - Jun 2013
    Taipei, Taiwan
    I devised an optimization algorithm to optimize the logistics distribution network for a smartphone manufacturer, resulting in an impressive 18% improvement in transportation cost efficiency. Furthermore, I contributed to the academic field by publishing two papers in SCI journals and presenting at two major international conferences in the Operations Research field.

Jeff L. Education Details

Frequently Asked Questions about Jeff L.

What company does Jeff L. work for?

Jeff L. works for Uber

What is Jeff L.'s role at the current company?

Jeff L.'s current role is Technical Program Manager.

What schools did Jeff L. attend?

Jeff L. attended National Taiwan University Of Science And Technology, University Of Arizona, National Taiwan University Of Science And Technology.

Who are Jeff L.'s colleagues?

Jeff L.'s colleagues are Shady El Waziry, Thomas Shaffer, Djamila Tavares, Bct France, John Soudi Jr., Shelton Wimberley, Alfonso Gutierrez.

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