Within the SDLC (Agile) of different products, I worked closely with product managers, business analysts, developers and testers, studied product specification documents, business needs, user stories and system prototypes, thus to develop customer documents, help files, installation guides, release notes and configuration documents, etc.

Based on the software feature list, feature specifications, researched the iterative prototype and created a document set (including 7 documents of more than 500 pages) for the Photovoltaic project from scratch, and published documents in MS WORD, CHM, Online Help and PDF format.Reviewed a number of user manuals and translated versions (provided by Huawei Translation Center) for multiple projects, and helped build up a translation team for TD-Tech.

- Communicating with customer effectively for quotation and other project related issues- Coordinating resources and assigning tasks reasonably, controlling project progress and quality- Resolving problems in project, delivering projects within tight schedule- Complying with ECI’s project management process and language quality requirement- Handling with emergency situations- Maintaining existing customers, cooperating closely with sales department to develop potential… Show more - Communicating with customer effectively for quotation and other project related issues- Coordinating resources and assigning tasks reasonably, controlling project progress and quality- Resolving problems in project, delivering projects within tight schedule- Complying with ECI’s project management process and language quality requirement- Handling with emergency situations- Maintaining existing customers, cooperating closely with sales department to develop potential customer Show less

- Collaborating with RnD from the early phase of development to the final release- Identifying and correcting technical and language errors and formatting issues- Delivering high-quality, customer-focused content - Working on multiple projects simultaneously under strict deadlines

- Involved with RnD from the early phase of product life cycle to the release (information collection, creating templates, writing technical contents, verification of the operations described for different projects)- Working in Agile and Scrum process- Establishing specifications and instructions for writing manuals - Reviewing and revising high quality product documents for customers- Integrating comments received from different sides- Providing guidelines to improve… Show more - Involved with RnD from the early phase of product life cycle to the release (information collection, creating templates, writing technical contents, verification of the operations described for different projects)- Working in Agile and Scrum process- Establishing specifications and instructions for writing manuals - Reviewing and revising high quality product documents for customers- Integrating comments received from different sides- Providing guidelines to improve quality and optimizing working process- Providing peer-review for other projects- Delivering training to fresh technical writers Show less

- Reviewing and rating the documents checked by Quality Assurance Specialists - Correcting wording and collecting technical terms for the internal dictionary- Translating on-demand patent documents and technical documents from customers- Answering queries from customers