Bank Lobby Usher
Current- Assist in the management and supervision of banking affairs, and correct violations of standardized service standards
- Collected market and customer information, mined key customer resources, and established long-term and stable relationship with key customers;
- Greet and greet customers, inquire about customer needs, guide and answer customer business, deal with customer opinions, resolve conflicts and reduce customer complaints;
- Recommended bank financial products and provided financial advice;
- Maintain a sanitary environment, maintain business order, report abnormal situation in time, and safeguard the capital and personal safety of the bank and customers;
- Record work log and customer resource information book (key customer information), arrange personnel.