Tom Lin Email & Phone Number

New Zealand

New Zealand

- Leveraged process knowledge and technical skills to resolve escalations and clear blocking issues.- Built strong working relationships with customers, vendors and landlord, aligned operations with the company's goals.- Follow and adhere to safety and security policies and procedures. Raise safety observations and provide action plan to help EHS manager to improve and build a safer work environment.

New Zealand

- Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations.- Coordinates, prepares, and executes incoming/outgoing deliveries. Documents inbound/outbound packages. Receives, confirms, tracks, stores, dispatches, and delivers material from the warehouse to destination.- Maintains and stewards up-to-date and accurate logical information within various inventory management systems.- Performs inventory cycle audits, data corrections, and various Data Center regulatory compliance or certification control audit activity.- Engages supplier to initiate warranty claim and processes the orders. Processes failed vendor hardware devices using online/other tools, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices. Follows all Service Level Agreements (SLAs) related to RMA warranty process.- Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary- Revise the storeroom layout and shelf arrangement to optimize space usage, increasing it by approximately 10% compared to the initial design.