Ong, Lin Yi Email & Phone Number

Singapore

Singapore

• Leading a team of 13 team members, overseeing multiple contract logistics operations including but not limited to, the semiconductor industry being the main bulk, F&B, aerospace, electronics, covering the customers business requirements from order fulfilment, delivery timelines, inventory integrity, record and documentations.• Initiate and perform investigation for non-compliance and 8D and provide CAPA. • Liaising closely with customers, freight forwarders, and various stakeholders. • Training and development of staffs ensuring job compliance, discipline and quality work output from staff.• Perform warehouse audits to ensure strict compliance to protocols and SOP. • Preparation of reports for timely reporting to both customers and management.• Implement process improvements for the warehouse.> Workplace Safety & Health Rep> Fire Warden> 5S In-Charge & Auditor

Scdf Headquarters

SCDF Operations Centre NSF Of The Year WY 21/22Wall of Fame Award Apr 2022Led a team of 7 other National Servicemen as the Overall In-Charge, ensuring that they discharge their duties at the highest standards.Operations• Monitor fire and medical appliances on turn outs and activations, and standby hospitals for incoming emergency standby cases.• Ensured all incoming 995 calls are attended to swiftly within the stipulated SLA.• Keep track of REDCON (readiness condition) across all fire stations and ops centre. • Created SOP of Daily Ops for Ops Centre NSFs within my Rota. • Identified and implemented improved operational processes through DMAIC approach.• Assisted the regulars with various projects and reports, including, but not limited to, Covid Cases, Ambulance Decontamination, DECAMS report, Ambulance Off-Run and ad-hoc investigations. • Tabulated reports providing updated summaries of the performance within the Operations Centre.• Led the monthly tabulation of meal allowances and attendances for the NSFs within my rota (shift), for disbursement by the relevant departments. • Ensured appliances (emergency vehicles) respond to their cases within the stipulated KPI. • Liaised with cross-departments and external stakeholders such as the Singapore Police Force, Singapore Armed Forces, Home Team Science and Technology Agency, ST Engineering, and more.MyResponder• Assisted the office to create SOP for MyResponder activations. • Took charge of activating and closing of Cardiac Arrest and Rubbish Fire related incidents. • Liaised with the Community First Responders on the ground. • Worked closely with the Ops Centre officers to dispatch the necessary appliances (emergency vehicles) where applicable.

Aesop Sea Head Office, Singapore

• Spearheaded the team to launch Aesop on TANGS.com e-Commerce - the first external e-Commerce outside of, and run by Aesop in Southeast Asia. • Led the team to launch Aesop x TANGS Beauty Box in January 2020.• Assisted the team to launch Aesop on Lazada e-Commerce in Singapore and Malaysia.• Developed packaging guidelines for 3PL partners. • Led Aesop Singapore to liaise with TANGS on TANGS Beauty Hall Refresh Facebook Live Stream - arranged products giveaway and contents compilation.Support the Marketing Team on various marketing initiatives across Singapore & Malaysia, with the occasional inclusion of Thailand and the Philippines, in the following areas:• eCommerce for Aesop Singapore & Malaysia (Aesop.com, TANGS.com and Lazada)• Logistics and operations within Marketing;• Client inquiries;• Corporate purchases;• Media and consumer events;• Preparation of marketing collaterals (e.g. price list, campaign imagery, press releases, and more);• Customer communications (Webpages and eDMs);• Sponsorship and collaborations;• Sales report analysis;• Administrative support for all customer marketing related initiatives.

Aesop Sea Head Office, Singapore

Support the SG Marketing Team on various marketing initiatives across Southeast Asia (Singapore, Malaysia, Thailand and the Philippines) such as:• Media and consumer events;• Customer communications (Webpage and EDMs);• Sponsorship;• Administrative support for all customer marketing related initiatives.

Various Stores, Singapore

Ngee Ann City; Singapore