● Support the creation and editing of PowerPoint presentations and other internal communications materials.● Translate health, safety, and environmental resources, orientation, and onboarding materials for an accredited academicsanitation program.● Develop a virtual academy on the corporate intranet.● Create of all audiovisual pieces of the Sanitation Academy. More than 50 audiovisual pieces, including video creation,presentations, audio editing, and study primers● Assisted in the pre-production and development of 2 training videos● Developed, Documented and updated over 100 Sanitation Protocols.● Checked sites or facilities to ensure they complied with established safety and cleanliness standards.● Trained over 300 employees on GMP, HACCP or as required● I inspected specialized cleaners' work, and they fulfilled the cleaning process to the highest standard.● Responsible for evaluating the sanitation process's food safety and quality specifications and communicating correctiveactions.● Participated in internal auditing and investigation process for corrective and preventative actions● Communicated and worked cooperatively with managers, supervisors, team leaders, and customers to ensure food safety and quality compliance in the sanitation process.

● Developed and executed the monthly content calendar of the Instagram account for four months.● Developed engaging Instagram content, 3 assets per week, to educate the brand customers about the products and company mission.● Increased the reach post by 15% in 4 months.● Provided monthly reports of the account's metrics through Hootsuite platform. ● Engaged with social media followers and promoted products and events through giveaways and promotional sales.● Increased Instagram social media followers from 1,500 to 1,756 through Content Strategy.● Scheduled content for publication on social media at ideal times, every two weeks.● Monitored and participated in online conversations to build brand visibility daily.● Connected with over 50 followers by responding to comments and tagged photos with engaging questions and remarks .

● Planned and developed the semester content calendar of social networks based on the core of the company, current realities, and special dates in the sector.● Developed over 50 posts of content that promote audience engagement with the brand through social networks.● Carried out a monthly performance audit of participation in social networks, by analyzing direct statistics of Facebook, Instagram and WordPress accounts.● Developed two articles for the company blog - 1 monthly.● Drafted social media posts and created videos with eye for viral content strategies.● Created original content for blog posts and website articles.● Collaborated with graphic design and marketing teams to devise effective branding strategies● Managed Instagram & Facebook social media accounts by composing content, engaging with followers in comments, monitoring activities and researching trends.

● Reinforced the company's image and positioned the company in the top 10 managerial communication media in Latin America, through communication / public relations strategies.● Proposed communication solutions that contribute to the fulfillment of the company's business strategy as well as drove continuous initiatives with internal / external audiences with a focus on strengthening the company's culture, values, and competitive differentials.● Played an instrumental role in the development and customization of seven global work processes of internal / external communications, public relations, events, and advertising for the five countries of Latin America.● Increased brand awareness and drove engagement in social networks by 3% in Latin America in the first year of implementation of digital strategy.● Reduced 40 percent of outsourcing expense reduction, while leading the migration and launch of the website for Latin America in less than six months.● Coordinated and designed marketing emails to support campaign activity.● Monitored Latam budgets - USD 240.000 - by comparing and analyzing actual results with plans and forecasts.● Designed and coordinated over 500 brochures, fliers and direct mail pieces.● Updated and created new templates for social media graphics, posts and press releases.● Produced, planned, and participated in over 50 business events in five countries - fairs, congresses, trade shows and press conferences.

● Facilitated organizational success by preparing work processes and managing external / internal communications.● Expanded market outreach, while leading the launch of three internal communication channels for three countries.● Developed, launched, and marketed three editions of Revista del Agua (The Water Magazine) for the construction sector.● Applied communications expertise to help executive managers implement strategic plans for branding, marketing and public relations initiatives.● Managed internal production and management of print and electronic newsletters.● Responded to requests for information from media or designated appropriate spokespeople or information sources for requests.● Cultivated network of over 40 media and communications professionals to maintain strong partnerships, secure positive coverage and facilitate quick dissemination of information.● Planned and participated in over 20 business events.