Lina Pradilla Email and Phone Number

As the Customer Service Director at Global Rose, I am dedicated to enhancing customer experience and satisfaction, contributing significantly to our organization's overall success.I play a crucial role in enhancing logistics, streamlining operations, and optimizing internal processes.- Leading strategic initiatives to boost company-wide performance and enhance customer experiences.- Collaborating closely with cross-functional teams to align operations with business goals.- Playing a crucial role in creating and executing strategies aimed at increasing customer retention and minimizing financial loss.- Dedicated to fostering a customer-centric culture, with a focus on ensuring every interaction surpasses expectations.- Contributing to the development and execution of company-wide strategies to drive growth.I am passionate about contributing to a positive work environment and am constantly exploring solutions to drive our business forward.

In charge of reviewing/enhancing the technical content for the training provided to all new Wirelineengineers.Had a daughter in 2014 and left SLB to take care of her!

- Planning, managing & directing the Wireline Team, equipment & resources for the Open Hole andCased Hole operations in the conventional and unconventional wells.- Responsible for business revenue > USD $35 Million/year.- In charge of 7 working units with headcount exceeding 70 people including field engineers,operators, maintenance and administrative personnel.- Comply with all government, industry and company regulations and standards to ensure providedservices were completed with the highest standards of safety, quality & professionalism.- Investigate all Service Quality, Health, Safety and Environmental and incidents to preventreoccurrence.- Improve equipment and personnel utilization in a fast growth environment.- Increased efficiency >90%.- Review operation procedures and supported clients during the planning and execution of thereservoir evaluation and completion operations.- Responsible for the development, coaching and motivation of field engineers and operators.- Interviewing and intervening in the hiring process of personnel as needed.

Deploying technology and services efficiently and safely while delivering exceptional results for customers. Open and cased Hole logging for development and exploration wells in Colombia and Argentina.Multistage plug & perf and Pumpdown specialist for Neuquén.