I’m 38 years old, and I’m excited to share a bit about my experience as an English instructor. Since 2020, I’ve been teaching English as a Second Language (ESL) and English for Specific Purposes (ESP) to non-English speakers. Furthermore, my expertise includes localizing learning materials to ensure they resonate with my students' unique contexts, particularly in the hospitality industry.My journey began with a passion for language and communication. I’ve had the pleasure of working with diverse groups of learners, which has enriched my teaching approach.I take pride in analyzing the learning needs of each student, which allows me to design tailored learning programs that foster engagement and effectiveness.Through the development and execution of comprehensive learning and development strategies, I have successfully created and delivered interactive English language lessons that significantly improve student comprehension and fluency.In my ESL classes, I emphasize practical communication, helping students develop their speaking, listening, reading, and writing abilities. On the other hand, for my ESP learners, I tailor lessons to meet specific needs, whether it’s business English, academic English, or technical vocabulary.In addition to classroom tutoring, I conduct one-on-one tutoring sessions to further support students in their language acquisition journey. I have also developed and implemented English language curriculums that cater to a diverse student population, ensuring that all learners receive the support they need to thrive.I believe in using interactive methods, such as role-playing and real-life scenarios, to make learning enjoyable and effective. I also incorporate technology and online resources to enhance the learning experience, especially in a virtual setting.Finally, I’m committed to fostering a positive learning environment and helping my students achieve their language goals.

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• Create and implement comprehensive marketing plans that align with the hotel's business goals and objectives.• Conduct market analysis to identify trends, competitor activities, and customer preferences.• Ensure consistent branding across all marketing channels and materials, enhancing the hotel’s reputation and visibility.• Oversee the hotel’s online presence, including website management, SEO, social media, and email marketing campaigns.• Develop engaging content for various platforms, including website, social media, newsletters, and promotional materials.• Manage the marketing budget, ensuring effective allocation of resources for maximum ROI.• Monitor and analyze marketing performance metrics, preparing reports to assess effectiveness and inform future strategies.• Collaborate with the events team to market hotel events and packages, ensuring successful attendance and engagement.

• Provide comprehensive administrative support to the General Manager, including managing calendars, scheduling meetings, and preparing reports.• Serve as the primary point of contact between the General Manager and department heads, ensuring smooth communication and workflow.• Maintain organized records of hotel operations, including contracts, reports, and correspondence.• Assist in addressing guest inquiries and complaints, ensuring a high level of customer satisfaction.• Help organize and coordinate hotel events, meetings, and conferences, ensuring all logistical details are handled.• Assist with budgeting, invoicing, and expense tracking as needed.• Foster a positive work environment by collaborating with staff across all departments.• Support the General Manager in implementing hotel policies and procedures.• Act as MOD (manager on duty) on specific rotational dates as per the monthly MOD roster.

• Manage the General Manager’s calendar, schedule appointments, and coordinate meetings.• Serve as the primary point of contact for internal and external communications on behalf of the General Manager.• Prepare and edit correspondence, reports, and presentations. Maintain organized files and records.• Assist with guest inquiries and relay important information to the General Manager.• Collaborate with other departments to ensure smooth operations and effective communication.• Help in managing budgets, tracking expenses, and preparing financial reports as needed.• Handle sensitive information with discretion and maintain confidentiality.