Leading a team of product managers, design, research, and tech to deliver data and user-focused solutions for user engagements, product discovery, operations, shopping experience covering Indonesia's area of more than 50 cities and more than 22 provinces.Product Manager - Allofresh - July ‘22 – Present- Leading product discovery funnel, employing robust Data and ML strategies to enhance search and product recommendations. Successfully upgraded search experience and conversion rate within a span of 3 months through consistent iteration, release, and innovative initiatives.- Lead and mentor a group of products team, responsible for the operational process and management- Lead operational teams across various business functions such as stock, price, product, order, and delivery management. Implemented a streamlined approach to operational excellence and productivity.- Elevated data sync accuracy by a significant 50% for price and 98% for promotions by reforming service processes. - Improved GMV by 10% and expanded delivery selections, resulting in improved delivery SLA. These strategic expansions have significantly contributed to enhancing customer satisfaction and overall business growth.

Leading a team of product managers, design, research, and tech to deliver data and user-focused solutions for user engagements and vouchers (subsidy)July '22 -> transferred to Allofresh (Bukalapak's subsidiary)Product Manager - Subsidy and Promotions (Growth) - Feb ‘22 – July ‘22- Led a group of products team responsible for the optimization of services- Led the development of technology modules to speed up voucher implementations- Improved service efficiency by reducing costs by 20%Product Manager - User Engagements & Games Squad (Growth) - Feb ‘22 – June ‘22- Led the team to increase service efficiency and reduce cost by 50% month-over-month in Q2 ‘22- Launched a newly revamped referral and games program with insights and learning for future iterations and initiatives.

Experienced Lead Product Manager with a proven track record of success in strategizing and managing core funnels and products across three countries (Indonesia, Malaysia, and Thailand) on various platforms (app, mobile web, and webapp).• Spearhead the strategic vision and roadmap for core funnels and products, prioritizing high-impact initiatives. • Achieved an average 75% increase in conversion rates through data-driven approaches and AB Test experiments for personalized product recommendations.• Successfully led and mentored a diverse scrum and product team of 10+ members, including Product Managers, Engineers, QA, QE, Designers, Researchers, and Data Analysts. • Managed end-to-end product lifecycle, from vision and goal setting to OKR, Development and go-to-market strategies.• Act as a key point of contact for stakeholders, including C-level executives, managers, and external partners. Ensured seamless alignment across functions during the loyalty program's launch, resulting in an average engagement rate of 45%.• Upgraded and migrated core search and browsing experiences, achieving a 30% increase in search conversion rates. Utilized deep user research, machine learning frameworks, and AB test experiments across three countries. • Revamped in-house product catalog management system (PIM), leading to an 85% reduction in category response time and enhanced data accuracy.• Successfully rewrote the pricing and promotion system, resulting in an 87.25% increase in data time-to-live, issue resolution, and improved marketing cost efficiency across all countries and funnels.

Technology Management Expertise:Led IT Master Plan Review and Update project as a key product management officer.- Delivered project on time, handling project deliveries and timeline- Conducted assessment, analysis, and designed to-be-state technology and infrastructure implementation- Served as the main point of contact for clients and partners in the related streamInfrastructure Implementation:Managed Data Warehouse Implementation and Testing projects as a key product management officer.- Led the infrastructure stream to assist with end-to-end design, implementation, and supportBusiness Transformation:- Contributed to Service Operation Center Business Transformation project.- Defined process documentation and standards for related technical and business processes- Assessed client maturity level and benchmarked partners' readiness for transformation, developing strategy and next action plan.

CCNA Curriculum Development & Instruction:- Contributed to the design of CCNA curriculums for first and second-year students and served as an instructor for CCNA Exploration 1-2.- Revamped laboratory documentation and implemented inventory management.Network Security Curriculum Development:- Led the design of network security curriculum for first and second-year students' practical study.Representation at National Competitions:- Represented the university at Indonesia NetRiders 2011 and 2012, organized by Cisco.- Demonstrated leadership and technical expertise while competing with top students from across Indonesia.

Network Management Intern: June - July 2012- Led and maintained updates and documentation for MRTG of VSAT IP Shiron and iDirect for all Indonesia areas.- Developed and managed the documentation of VSAT IP Frequency data for the operations team to ensure effective usage- Provided support in NMS data updates across various Indonesia locations, ensuring stable and continuous internet connectivity.