Project Manager In Relationnal Marketing
Région De Paris, France
Operational implementation of the action plan of Carte Printemps Suprême (Loyalty Program)- Analysis of the needs and definition of the relational marketing plan- Design of creative features via a multi-channel approach : mailings, e-mailings, website, POS promotions - Piloting of the targeting and contact strategy-- Internal coordination and link with stores- Analysis of reporting and balance sheet for commercial transactions- Monitoring of customers behaviour Coordination and follow up of local animation in the chain stores :- Stores support : sales organisation, communication, targeting, reporting- Analysis of the best practices (Benchmark, Competitive Intelligence) Follow-up of partnerships with strategic brands :- Definition and operational implentation of the relational marketing for strategic brands- Coordination with the partnership branch for the customer relationship managementManagement of the Partnership with CA Consumer Finance / Finaref (Credit Institution) :- Monitoring of account statements Carte Printemps & Carte Printemps Suprême- Operational impact of Loi Lagarde on the consumer credit (LCC)