Lina Lan, Pmp Email & Phone Number

Dallas, Tx, Us

Plano, Texas, United States

1. Source, implement and train end-users on automation and collaboration tools to achieve performance optimization and real-time info sharing2. Analyze existing sales operations processes and knowledge base, identify and evaluate solutions to improve work performance, efficiency3. Conduct competitive pricing research and analysis, and complete pricing guideline for company’s products4. Deliver sales analysis by customers each month, with actionable recommendations5. Establish metrics to measure promotional ROIs of sales activities6. Create and manage sales toolkits to enable selling activities for the front line7. Lead rolling sales forecast for make-to-stock products, with consistent results of >96% fulfillment rate every month8. Develop 2022 sales revenue budget, broken down by accounts, by products, and by product line, through a bottom-up estimation

Plano, Texas, United States

1. Assessed market conditions and acquired/qualified leads in foreign markets including Europe, Asia Pacific, Australia, and South America with a projected sales revenue of a 250K USD for 20222. Enabled sales feasibility by ensuring products’ compliance according to USDA APHIS’ export and import regulations for 5 foreign countries3. Documented and managed business knowledge for international export procedures4. Overviewed international shipment fulfillments, from PO reception to shipment delivery to consignee, while maintaining an open line of communication with customers earning 375K USD in 2021 in revenue5. Budgeted promotional activities to promote company’s products in foreign markets in 2022 for a total of 120K USD, and applied to trade funding to get half of the expenses reimbursed by Southern United States Trade Association6. Planned national key account’s promotional activities and coordinated execution via brokers, which resulted in a yearly growth of 20% in sales revenue from 2020

Plano, Texas, United States

1. Analyzed 200+ BOMs in Sage ERP, corrected Quantity/Bill factors to comply to bills’ standard unit of measure bringing overall accuracy rate from 10% to 99%2. Coordinated a team of 6 in a data collection project to set up 180+ routing numbers to identify standard costs of WIP and FG items3. Established labor, FOH, VOH rates for 2017 Q3 standard costing through the analysis of 2017 historical data set4. Created new item codes to correct an erroneous unit of measure set up in Sage ERP by transferring inventory on hand through inventory adjustments in the general ledger5. Developed a web interface in PHP and HTML to help packaging department in automating the print of expiration date codes for FG6. Developed a report in Crystal Report Business Objects to help mixing operators in automating the request of raw material from warehouse for daily scheduled production7. Reviewing integrity, completeness and standardization of master data for Inventory Management, Sales Orders, Purchase Orders, Account Receivable, Account Payable, General Ledger modules in Sage ERP8. Supporting supply chain department in MRP implementation with weekly Excel analysis, system set-up, and KPIs identification9. Leading a $3,000 inventory management application project, from vendors negotiation, to software implementation and users training10. Leading e-commerce project, from identifying and involving internal/external stakeholders in facilitated meetings, to gathering of functional requirements11. Supporting management through data collecting, reporting, analysis and special projects

Plano, Texas, United States

1. Learned operational processes and flows between departments; worked with management toward improvements2. Executed and edited reports as per department request by querying meaningful and clean data on a daily basis using advanced excel functions (i.e. VLOOKUP) and pivot tables3. Managed and maintained departmental transactions and old reports in Sage ERP system on a daily basis4. Instructed operators on procedures to follow for data collection system implementation5. Participated and supported weekly sales meetings with the creation of actual revenue and potential sales reports6. Troubleshot networking issues and set up new IT equipment7. Activated and deactivated badges, granted folders permission, and created and disabled network/email accounts for employees through Active Directory and Exchange Management Console on Windows SBS on a daily basis

Richardson, Texas, United States

1. Ensured the well-functioning of computer devices and reported problems to managers2. Kept records of laptop loan service and handed out printing jobs to customers 3. Assisted student, faculty, and staff members with NetIDs issues including password expiration and ID unlocking 4. Assisted with CometNet Wi-Fi and university email box settings on both laptops and mobile phones

Bologna, Emilia-Romagna, Italy

1. Collected information from customers by proactively asking key questions on voice/internet usage2. Analyzed customers' needs and attitudes in order to determine the best strategical approaches to conclude the negotiation with a focus on the monthly targets set for the store3. Persuaded customers in cross-sales or switching service carriers4. Managed objections and complex situations arising from customers' complaints5. Contributed during the month of March 2015 in making the store rank at 1st place over 800+ Vodafone stores in Italy for number of service contracts closed

Bologna, Emilia-Romagna, Italy

1. Ensured the well-functioning of computer devices and reported problems to technicians2. Kept records of laptop loan service by filling loan service forms3. Monitored computer-based examination4. Coordinated the entrance of candidates in the dissertation venue

Hangzhou, Zhejiang, China

1. Established and maintained relationships with clients and suppliers from China and Italy2. Interpreted negotiations between managers ad foreign Italian clients as needed3. Coordinated the packaging and shipping processes of product samples from factory to client

Master Of Science (Ms), Information Technology And Management, Gpa 3.91/4.00

Activities and Societies: Alpha Kappa Psi (positions hold: president, tech chair) The Master of Science in Information Technology.

Business/Managerial Economics, Gpa: 3.88/4.00

Overseas Exchange Program. 9-month length

Bachelor Of Science (B.S.), Business And Economics, 110 Cum Laude/110

Business and Economics is a 1st cycle degree - is a 3 year Bachelor degree - entirely taught in English forming graduates who are.