Executive (Mar - Jun 2021) & Manager (Jul 2021 – Jun 2022 End Of Contract)
Current• Managed an average of about 70 - 80 appeal cases (including compliments and feedback) per month relating employment assistance• Assess and check the appeal cases referred from MP’s. Referrals will be sent to career centres for follow up with appointments.• Track appeal cases to ensure that cases are followed-up & resolved promptly. • Work with various government agencies (e.g.MSF) in the follow up of cases sent by agencies. Update agencies on the statuses. • Monthly & Quarterly report updates through checking of latest appeal statuses